Gong Reviews in June 2026: User Ratings, Pros & Cons

"Easy access tool for call recording ,call listening and great for Training and quality check"

What do you like best about Gong? Gong is a user-friendly tool, easy to access call recording, Maximes the effectivity of our QA team. Has been transcribed too! Great work! What do you dislike about Gong? some delays, but so far so good, No issue so far What problems is Gong solving and how is that benefiting you? Helps us to review calls and better follow up with prospects. It's also great for training, identifying areas of improvement and managing sales teams.

"Maximize gong productivity, accountability, and effectiveness"

What do you like best about Gong? I appreciate how Gong allows me to better manage phone calls - I no longer need to take extensive notes, and clear lines of communication are established between team members. Its automated email summaries of call follow-up actions ensure that the prospect has all the information needed to make a decision, while its labeling support gives us an efficient way to share calls with other sales reps or supervisors for quality review and feedback. By optimizing a ...

"Maximize gong productivity, accountability, and effectiveness"

What do you like best about Gong? I appreciate how Gong allows me to better manage phone calls - I no longer need to take extensive notes, and clear lines of communication are established between team members. Its automated email summaries of call follow-up actions ensure that the prospect has all the information needed to make a decision, while its labeling support gives us an efficient way to share calls with other sales reps or supervisors for quality review and feedback. By optimizing a ...

"Exploring the power of gong for improved performance and insights."

What do you like best about Gong? Coaching and training for our sales teams: Gong provides tools that help support like me as I develop our teams. It enables leaders like me to examine and comment on audio recordings of sales talks, spot coaching opportunities, and exchange best practices. Our sales teams may improve their abilities, hone their strategies, and eventually close more deals with the assistance of this coaching tool. What do you dislike about Gong? Learning curve: For our new ...

"Best to get recording"

What do you like best about Gong? You can type and also record and it also gives you transscript What do you dislike about Gong? It takes time to load and the recording analize is way longer What problems is Gong solving and how is that benefiting you? It solves in manualy recording

"Very helpful"

What do you like best about Gong? Sharing conversations with other colleagues. Taking notes automatically for us. What do you dislike about Gong? I don't have anything to complain about. What problems is Gong solving and how is that benefiting you? Gong allows us to share meetings efficiently with other team members and save time. Also allows only one team member to be at the meeting as Gong will take notes automatically.

"Will not work for a company unless they have Gong"

What do you like best about Gong? I'm able to show up prepared to every meeting with all of the items that are most relevant to my prospects top of mind after reviewing calls. I'm also able to watch my coaching metrics to make sure I'm talking about topics that have historically led to "closed won" deals. I can view my trends over time to see what weeks I'm getting better or worse at this. I recently started off a bad quarter and was able to review all of the game tape and historical data ...

"Great for Team Resources, Call review, and Evidence"

What do you like best about Gong? I like that our team can snippet calls and share with the team for continued training. What do you dislike about Gong? I use Gong for call reviews and sharing snippets, so it really is great for that. I do have trouble knowing if a Zoom call is going to be in Gong or not, as not all Zoom calls should go into Gong. What problems is Gong solving and how is that benefiting you? Every sales rep has different conversations and styles of learning, so Gong is ...

"Gong"

What do you like best about Gong? For training new employees it would be useful What do you dislike about Gong? Gong is like Big Brother, if you trust your employees you don't need it. What problems is Gong solving and how is that benefiting you? Training remote employees is challenging. The benefit of training in a more simplified manner. Not more productive.

"Great tech that helps streamline my day"

What do you like best about Gong? With access to Gong, I have access to a full history of conversations and transcripts from ever customer interaction. What do you dislike about Gong? The transcript is nice but needs improvement. What problems is Gong solving and how is that benefiting you? Increased Productivity. I have the ability to search a call and find specific sections based on key words rather than listening to the entire call.