Gong Reviews in June 2026: User Ratings, Pros & Cons

"Gong helps you to check your interaction and build your relationship with a client or prospect"

What do you like best about Gong? The post conversation stats produce a gamified effect that means I can challenge myself to do even better next time What do you dislike about Gong? I find that adding a meeting that I have been invited to, not arranged, to be a cumbersome process. I would like a "button" that says something like "invite gong" What problems is Gong solving and how is that benefiting you? Following a game plan and making sure we have consistently good conversations and ...

"Great end user experience"

What do you like best about Gong? Video call recording and providing a transcript What do you dislike about Gong? Repetitive reminders for actions that have been completed What problems is Gong solving and how is that benefiting you? It's helping me recollect all topics during a call

"Level Up Your Presentation Game"

What do you like best about Gong? Great tool for a better understanding of your presentation/pitch/meeting. Really shows where to make improvements and also areas where you excel. Gong is a game-changer and I would encourage anyone to try it out. What do you dislike about Gong? I honestly have been using Gong for about 2 months and have yet to find something negative that sticks out. Even had a technical error that I needed an assist on and the tech team was quick, efficient, and helpful. ...

"Great platform for meeting recaps!"

What do you like best about Gong? I love the transcript created for the meetings and the follow up notes. What do you dislike about Gong? Nothing I really dislike, it's a great product. What problems is Gong solving and how is that benefiting you? Tracking the behaviors of my calls and providing me with feedback on how to improve. I'm more productive because of it.

"Love It!"

What do you like best about Gong? Gong makes it easy to follow up on items that need attention following a call. Also, it is great to listen to what was said and not ask someone repeat questions. What do you dislike about Gong? If I had to pick one thing I dislike, it would be having to scroll through all the calls to get back to the one I'm looking for. What problems is Gong solving and how is that benefiting you? Gong analyzes calls and reminds you to slow down and listen while ...

"A Great Prodcut"

What do you like best about Gong? It is easy to use and gives our team great analytics of their client conversations. I love the Keyword search function. It's great when you're attempting to pinpoint where a topic came up during an hour-long call. What do you dislike about Gong? Calls can sometimes be tied to multiple client names that don't represent how the client is named in our CRM. However, the workaround is looking up the call participants. What problems is Gong solving and how is ...

"Level Up Your Presentation Game"

What do you like best about Gong? Great tool for a better understanding of your presentation/pitch/meeting. Really shows where to make improvements and also areas where you excel. Gong is a game-changer and I would encourage anyone to try it out. What do you dislike about Gong? I honestly have been using Gong for about 2 months and have yet to find something negative that sticks out. Even had a technical error that I needed an assist on and the tech team was quick, efficient, and helpful. ...

"Gong is best in class call recording and analytics software"

What do you like best about Gong? Gong helps transcribe and record calls to allow sales reps to take less notes, managers to pull insights off data and call coaching can be made easier for teams. What do you dislike about Gong? manual set up process of triggers, libraries and scorecards can be tough when no sales enablement team exists. This has been time intensive for us, but the rewards of having this software far outweigh the set up effort. What problems is Gong solving and how is that ...

"Gong Review and feedback"

What do you like best about Gong? Gong gives businesses valuable insights into customer conversations, helping sales teams improve their effectiveness, close more deals, and drive revenue growth. What do you dislike about Gong? Gong is an excellent software platform, and its pricing may concern smaller businesses or those operating on a tight budget. The cost of implementing Gong's services may not be feasible for organizations with limited financial resources. What problems is Gong solving ...

"Super easy to use and helps make recording meetings a breeze"

What do you like best about Gong? It's really easy to use and it makes it easy to capture notes and action items coming out of a meeting. What do you dislike about Gong? The only thing I think that Gong could improve is the AI slightly - sometimes action items are missed or not completely accurate, however, given you can always go back and watch it makes it easy to go back and double check when needed. What problems is Gong solving and how is that benefiting you? It's helping me keep track ...