NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo
Gong - Conversation Intelligence Software

Gong Reviews in June 2026: User Ratings, Pros & Cons

Empowering remote sales teams to close more deals.

4.6

Add to compare

Gong offers custom pricing plan

Get Pricing Details

Gong Reviews & Ratings

4.6

Excellent

Based on 9516 ratings & 2877 reviews

Rating Distribution

Excellent

(2554)

Very Good

(294)

Good

(23)

Poor

(1)

Terible

(5)

Spotsaas Editor’s POV

Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more

Gong pros and cons

  • Gong’s cutting-edge Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.

  • It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.

  • By identifying top-performing rep behaviors, Gong enables managers to coach team members using proven strategies, promoting consistent growth.

  • The platform helps align product offerings with current market demands, giving businesses a competitive edge.

  • For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require significant time and training.

  • Some users may find Gong’s dashboards or reports less flexible for highly specific workflow needs.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 461-470 out of 2877

CH

Cherrill H

06/09/23

5 out of 5

"Note taking made easy...."

What do you like best about Gong? I love that Gong literally captures my whole conversation with a customer and then I can go back, grab any notes I might have missed, take snippets of conversations and send them across my org from different departments. Never thought I'd like a call recording system but it truly makes my life easier at work. And now that I'm in an enablement role, it makes my life truly easier as I can capture conversations where customers are struggling and I don't have ...

Read more

JA

Joanna A

06/08/23

4 out of 5

"Great Tool!"

What do you like best about Gong? Ability to see activity on deals and to create deal dashboards! What do you dislike about Gong? From an Admin perspective some things are not super usable. What problems is Gong solving and how is that benefiting you? It's solving the problem of not being able to see full activity and any themes throughout level of activity and opps.

AU

Anonymous User

06/08/23

4.5 out of 5

"Excellent tool! Helpful for learning and collaboration"

What do you like best about Gong? The ability to look back on my customer calls to recall what follow-up action items I said I would look into for them; Gong's "assist" feature is great! What do you dislike about Gong? Not many I can think of! One thing that could improve Gong even more would be the ability to slow down call recordings. In the same way we can speed up and listen at 1.25X or 1.50X speed, etc., it would be equally beneficial in some instances to slow the call down to 0.80x ...

Read more

AU

Anonymous User

06/08/23

4 out of 5

"great content feedback and capture of action items"

What do you like best about Gong? The automated capture of questions and action items. What do you dislike about Gong? Having to explain what it is and why we are using it. What problems is Gong solving and how is that benefiting you? Relieving me of the hassle of taking notes!

AU

Anonymous User

06/08/23

4.5 out of 5

"Excellent tool! Helpful for learning and collaboration"

What do you like best about Gong? The ability to look back on my customer calls to recall what follow-up action items I said I would look into for them; Gong's "assist" feature is great! What do you dislike about Gong? Not many I can think of! One thing that could improve Gong even more would be the ability to slow down call recordings. In the same way we can speed up and listen at 1.25X or 1.50X speed, etc., it would be equally beneficial in some instances to slow the call down to 0.80x ...

Read more

AU

Anonymous User

06/08/23

4 out of 5

"great content feedback and capture of action items"

What do you like best about Gong? The automated capture of questions and action items. What do you dislike about Gong? Having to explain what it is and why we are using it. What problems is Gong solving and how is that benefiting you? Relieving me of the hassle of taking notes!

JA

Joanna A

06/08/23

4 out of 5

"Great Tool!"

What do you like best about Gong? Ability to see activity on deals and to create deal dashboards! What do you dislike about Gong? From an Admin perspective some things are not super usable. What problems is Gong solving and how is that benefiting you? It's solving the problem of not being able to see full activity and any themes throughout level of activity and opps.

AG

Alexander G

06/05/23

4.5 out of 5

"Amazing addition to"

What do you like best about Gong? Great tool to stay up to date with day to day responsbilities, and helps me get prepaired to my meetings What do you dislike about Gong? sometimes gong does not pick up calls or meetings I have had with the client What problems is Gong solving and how is that benefiting you? getting ready to meetings

AG

Alexander G

06/05/23

4.5 out of 5

"Amazing addition to"

What do you like best about Gong? Great tool to stay up to date with day to day responsbilities, and helps me get prepaired to my meetings What do you dislike about Gong? sometimes gong does not pick up calls or meetings I have had with the client What problems is Gong solving and how is that benefiting you? getting ready to meetings

GY

Gary Y

06/02/23

4.5 out of 5

"Gong helps you to check your interaction and build your relationship with a client or prospect"

What do you like best about Gong? The post conversation stats produce a gamified effect that means I can challenge myself to do even better next time What do you dislike about Gong? I find that adding a meeting that I have been invited to, not arranged, to be a cumbersome process. I would like a "button" that says something like "invite gong" What problems is Gong solving and how is that benefiting you? Following a game plan and making sure we have consistently good conversations and ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].