Gong Reviews in June 2026: User Ratings, Pros & Cons

"great tool for pulling in user insights"

What do you like best about Gong? extensive filters that can be used to hone in on areas of interest, and the ability to save recordings for future analysis What do you dislike about Gong? Takes some getting used to at first, and if too many filters are created, it can get overwhelming What problems is Gong solving and how is that benefiting you? Deeper dive into user analysis and insights

"One of if not the best Conversation Intelligence recording platforms"

What do you like best about Gong? The platform itself is very intuitive and easy to get around, there are no hidden passages to get to the reports or dashboards you want. The analysis part of the software does the majority of the work for managers and its just more about actually viewing the recording and understanding how to analyses it. What do you dislike about Gong? The general onboarding process was incredibly long. A bit invasive and some of the sggestions don't really allign with ...

"One of if not the best Conversation Intelligence recording platforms"

What do you like best about Gong? The platform itself is very intuitive and easy to get around, there are no hidden passages to get to the reports or dashboards you want. The analysis part of the software does the majority of the work for managers and its just more about actually viewing the recording and understanding how to analyses it. What do you dislike about Gong? The general onboarding process was incredibly long. A bit invasive and some of the sggestions don't really allign with ...

"Critical tool for any sales organization"

What do you like best about Gong? I've now used Gong at two SaaS sales organizations. As a Sales Leader, its critical to have a tool my managers can use to coach and develop their sellers. We use GONG to understand where each seller's strengths and weaknesses are; we use it to develop a coaching plan and to pull through that coaching over the course of a month or quarter. We've also found the topics and insights particularly helpful in identifying larger themes that we can partner with ...

"Critical tool for any sales organization"

What do you like best about Gong? I've now used Gong at two SaaS sales organizations. As a Sales Leader, its critical to have a tool my managers can use to coach and develop their sellers. We use GONG to understand where each seller's strengths and weaknesses are; we use it to develop a coaching plan and to pull through that coaching over the course of a month or quarter. We've also found the topics and insights particularly helpful in identifying larger themes that we can partner with ...

"Why use Gong?"

What do you like best about Gong? Gong is very insightful and makes analyzing call easy. What do you dislike about Gong? Gong content that is availbale for download is great but too often "repulished". What problems is Gong solving and how is that benefiting you? content of sales conversations, record keeping

"Everything you need and more"

What do you like best about Gong? Transcribing meetings and assessing how successful a prospect may be to close based on pain points addressed in our call is very helpful What do you dislike about Gong? I wish there was a way to use all the information collected to create successful scripts based on our specific customers, sales people & most common objections What problems is Gong solving and how is that benefiting you? Going helps with note taking, projections and forecasting, everything ...

"Why use Gong?"

What do you like best about Gong? Gong is very insightful and makes analyzing call easy. What do you dislike about Gong? Gong content that is availbale for download is great but too often "repulished". What problems is Gong solving and how is that benefiting you? content of sales conversations, record keeping

"Everything you need and more"

What do you like best about Gong? Transcribing meetings and assessing how successful a prospect may be to close based on pain points addressed in our call is very helpful What do you dislike about Gong? I wish there was a way to use all the information collected to create successful scripts based on our specific customers, sales people & most common objections What problems is Gong solving and how is that benefiting you? Going helps with note taking, projections and forecasting, everything ...

"Gong is an Excellent Tool!"

What do you like best about Gong? The way it breaks up meetings by who is speaking and when screen-sharing is happening. Makes it very easy to find what I am looking for! What do you dislike about Gong? Sometimes the search filters do not return what I need, and I have to adjust my search a few times before finding what I want. What problems is Gong solving and how is that benefiting you? Best thing is for coaching myself on peers calls and also being able to review all of my customer ...