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Gong - Conversation Intelligence Software

Gong Reviews in June 2026: User Ratings, Pros & Cons

Empowering remote sales teams to close more deals.

4.6

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Gong offers custom pricing plan

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Gong Reviews & Ratings

4.6

Excellent

Based on 9516 ratings & 2877 reviews

Rating Distribution

Excellent

(2554)

Very Good

(294)

Good

(23)

Poor

(1)

Terible

(5)

Spotsaas Editor’s POV

Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more

Gong pros and cons

  • Gong’s cutting-edge Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.

  • It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.

  • By identifying top-performing rep behaviors, Gong enables managers to coach team members using proven strategies, promoting consistent growth.

  • The platform helps align product offerings with current market demands, giving businesses a competitive edge.

  • For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require significant time and training.

  • Some users may find Gong’s dashboards or reports less flexible for highly specific workflow needs.

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Showing 381-390 out of 2877

RP

Rohith P

07/21/23

5 out of 5

"Very good for self improvement."

What do you like best about Gong? Everything is clear. Simple. Library tabs make it helpful to listen to other calls as well for better insights. What do you dislike about Gong? I dont find anything dislikable about Gong. The transcript could be a little more clear that would help a lot. What problems is Gong solving and how is that benefiting you? Call listening and providing better insights.

T

Thabieta

07/20/23

5 out of 5

"Benefit of gong usage"

What do you like best about Gong? we can listen to our gong calls and we can also create a private library . and the best part is the calls will be stored for about 1 year in gong . What do you dislike about Gong? sometimes it is slow to load the calls . What problems is Gong solving and how is that benefiting you? we can listen to the best calls which we took and practice them in implementing in the other calls as well.

T

Thabieta

07/20/23

5 out of 5

"Benefit of gong usage"

What do you like best about Gong? we can listen to our gong calls and we can also create a private library . and the best part is the calls will be stored for about 1 year in gong . What do you dislike about Gong? sometimes it is slow to load the calls . What problems is Gong solving and how is that benefiting you? we can listen to the best calls which we took and practice them in implementing in the other calls as well.

SM

Saloma M

07/20/23

5 out of 5

"Gong IMBD Review"

What do you like best about Gong? It is a really briiliant applications that helps users understand what should be done on calls ,whenever in doubt you can always use he app to listen to some of the best calls to upskill yourself. What do you dislike about Gong? It does complete the purpose of the application so nothing much that I would like to change but would love to access all calls in the world and learn from those What problems is Gong solving and how is that benefiting you? I am able ...

Read more

AU

Anonymous User

07/20/23

5 out of 5

"Best tool of the google"

What do you like best about Gong? gong has been very useful ever since I have started using it, helps me listen my own calls and my peer calls. What do you dislike about Gong? there is nothing to dislike about gong because it has been bery helpful tool. What problems is Gong solving and how is that benefiting you? gong has been a tool where i can listen to my own calls and can work on the feedback to improve my calls and it allows us to give feedback for other calls as well.

MP

Moole P

07/20/23

5 out of 5

"Very Helpful"

What do you like best about Gong? User Friendly and it is very useful to underatand where can I work more on my calls and also learn from others calls from library to include in my calls. this might help me to improve customer staisfaction What do you dislike about Gong? There is nothing to dislike about gong. It is very useful to underatand where can I work more on my calls and also learn from others calls from library to include in my calls. this might help me to improve customer ...

Read more

AU

Anonymous User

07/20/23

5 out of 5

"Its amazing to work with Gong"

What do you like best about Gong? We can listen to our own calls which helps us in imporving our pitch quality effectively. What do you dislike about Gong? Its all good at the moment. It would have been great if we can also record our sessions and improve our speaking skills. What problems is Gong solving and how is that benefiting you? Helps in improving my pitch quality.

AU

Anonymous User

07/20/23

5 out of 5

"Helpful stat insights and coaching has helped me improve my techniques"

What do you like best about Gong? At first I was sceptical about our company implementing Gong for our client facing calls, but after giving it a chance, I really came to appreciate the different ways it's helped me track and report on my techniques on a call, as well as how I fit within the recommended stats. I love how easy it is to search up key words in calls within my organization as well because it creates a great mentoring opportunity by giving me a chance to see other team member's ...

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PR

Pendru R

07/20/23

5 out of 5

"Good Tool"

What do you like best about Gong? We can listen to our calls and learn more from it. We can understand the areas of improvements. What do you dislike about Gong? It could have more features in it. It could be more easy to navigate. What problems is Gong solving and how is that benefiting you? Gong is really helping me to analyse my calls and understand how to make them better.

MK

Masrath K

07/20/23

5 out of 5

"Gong is the best feature that helps me give feedback to my sellers"

What do you like best about Gong? The Script option in gong is amazing it helps me get a gyst of call before auditing What do you dislike about Gong? I dislike when the next speaker option does not work What problems is Gong solving and how is that benefiting you? I will be able to access the calls added to the library from various parts of the world and that helps me in understanding how to coach my sellers

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].