Gong Reviews in June 2026: User Ratings, Pros & Cons

"Back to School chat"

What do you like best about Gong? I can see how much I've talked in a meeting. When I review and see I've talked more than my client, I know how to reapproach the conversation. What do you dislike about Gong? It would be helpful to have a way to have gong join the call silently. Sometimes the lag in announcing it's being recorded is jarring. What problems is Gong solving and how is that benefiting you? It is a note taker for me so I don't have to spend time taking notes and deterring from ...

"Powerful and effective skill development tool"

What do you like best about Gong? I like the public library where you can listen to various calls under a specific topic/ category which had helped me get more insights and new ideas to discuss these with my advertisors What do you dislike about Gong? It would be great to have the calls uploaded on gong within a couple of hours and it is difficult sometimes to your calls What problems is Gong solving and how is that benefiting you? The best thing of G2 is its simplest interface. They are ...

"One of the BEST sales leadership tools I've ever used!"

What do you like best about Gong? How easy it is to review basic call behaviors within sales calls. I also like the ease of navigating deals and accounts. Overall, it makes giving feedback to reps efficient and easy. It also is a great tool to share calls across the entire org. What do you dislike about Gong? Occasionally Gong doesn't record calls/videos automatically and it can make keeping up with an account challenging. Some reps do not take actual notes because of their reliance on this ...

"Transcripts in Calls"

What do you like best about Gong? The best part I like about Gong is the transcript section that auto detects the speech and generates the textual transcript What do you dislike about Gong? I think the tool is already great. However if you can add the AI feature I discussed earlier that would be great What problems is Gong solving and how is that benefiting you? Helping us understand our phone calls

"Gong is by far the BEST Tool I used in my 20+ yrs of Sales."

What do you like best about Gong? Very User-Friendly that is easy to pick up and use. Also the ability to customize to suit our needs is also a HUGE plus. What do you dislike about Gong? It can be tricky to dealing with their Support team because everything is through email so it makes the dialogue tough What problems is Gong solving and how is that benefiting you? Gong has helped make our New Hire Onboarding much more streamlined by having a Library of calls that new sales reps have access ...

"Gong usage"

What do you like best about Gong? Everything. Good to listen to our calls.Gong helps us analyze one´s calls and help us have a detailed understanding about what are the grey areas that needs to be worked upon. What do you dislike about Gong? I have been using Gong for 4 quarters and i do not see that it needs any improvement as mentioned before as it has been very helpful in analyzing calls. I work as pod lead which helps me understand what are aspects my team members need to work on to ...

"Great tool to learn and teach"

What do you like best about Gong? I love that Gong is easy to use and well used it's impactful on your work. I highly recommend it to try it out! What do you dislike about Gong? There is nothing I disklike about Gong - really good tool. What problems is Gong solving and how is that benefiting you? Coaching and upskilling.

"Gong is very easy to use."

What do you like best about Gong? What's best about gong is the ease of navigation in the system What do you dislike about Gong? I haven't found much since I only tag calls for my managers What problems is Gong solving and how is that benefiting you? recording calls, being able ot snip calls and asking for feedback

"GONG IS SICK!!!!!"

What do you like best about Gong? I love how it organizes my sales activities What do you dislike about Gong? I didn't like the email reminder feature when it changed last week - but it seems enough people reported an issue and its back to how it was before What problems is Gong solving and how is that benefiting you? I am not forced to remember every little detail on a call. Can easily review

"Amazing tool"

What do you like best about Gong? The most important thing is we can listen to our own calls and rectify our own mistakes. We can even listen to our colleuges calls and do the share the best practices with the entire team. What do you dislike about Gong? Honestly there is nothing to dislike about Gong. It is a very useful tool for beginners who joined the company recently to listen to the best calls taken by the best performers. What problems is Gong solving and how is that benefiting ...