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Gong - Conversation Intelligence Software

Gong Reviews in June 2026: User Ratings, Pros & Cons

Empowering remote sales teams to close more deals.

4.6

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Gong offers custom pricing plan

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Gong Reviews & Ratings

4.6

Excellent

Based on 9516 ratings & 2877 reviews

Rating Distribution

Excellent

(2554)

Very Good

(294)

Good

(23)

Poor

(1)

Terible

(5)

Spotsaas Editor’s POV

Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more

Gong pros and cons

  • Gong’s cutting-edge Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.

  • It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.

  • By identifying top-performing rep behaviors, Gong enables managers to coach team members using proven strategies, promoting consistent growth.

  • The platform helps align product offerings with current market demands, giving businesses a competitive edge.

  • For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require significant time and training.

  • Some users may find Gong’s dashboards or reports less flexible for highly specific workflow needs.

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Showing 351-360 out of 2877

SK

Sumit Kumar T

08/02/23

5 out of 5

"Gong Review"

What do you like best about Gong? Its very handy and the main advantage is that You don't need to worry about the recording part. The one thing that I want to mentioned here is that Please increase the standard talk ratio from 65% to some more extend, because we have talk more in order to provide all education requirements of the advertiser. Thanks. What do you dislike about Gong? Gong assistance should wait over the call for more time. What problems is Gong solving and how is that ...

Read more

SK

sumit k

08/02/23

5 out of 5

"Gong review"

What do you like best about Gong? It gives the area of improvement and helps me to improve my pitch. What do you dislike about Gong? when its a language call, it does not give proper result. What problems is Gong solving and how is that benefiting you? It gives the area of improvement and helps me to improve my pitch.

AC

Andrew C

08/02/23

5 out of 5

"Gong is incredible!"

What do you like best about Gong? Gong is super simple, intuitive, and easy to use. I love that it connects calls from the same account so that I can easily watch a deal happen from discovery to close. It even includes the emails that are sent between meetings so that I can learn and see what successful reps are doing between meetings! What do you dislike about Gong? I genuinely can't think of anything I don't like about Gong. I used Chorus.ai at my last company and I liked it then - but ...

Read more

CB

Courtney B

08/01/23

5 out of 5

"Helps with continual improvement."

What do you like best about Gong? Being able to see where I can improve on my calls, and also seeing succesful calls from colleagues that I can learn from. What do you dislike about Gong? Not much that I can think of, but sometimes it is slow to import and analyze. What problems is Gong solving and how is that benefiting you? Learning how to improve on my sales calls.

EL

Erik L

07/31/23

5 out of 5

"Invaluable for learning and follow-ups"

What do you like best about Gong? Gong provides the call replay, including screen share and video, and translates the call to a transcript. The transcript feature is great for quickly searching keywords, so you can immediately go to that section of the call. Having recordings allows you to learn from mistakes, hone presentation skills, and capture follow-ups. Sharing calls externally with clients is also very easy. You can send a link to the entire call or a snippet and set an expiration ...

Read more

AR

Amos R

07/31/23

5 out of 5

"Best for self valuation"

What do you like best about Gong? How we can monitor our calls and tag calls to get feedback on a particular call makes it a beneficial tool. It's very user-friendly and easy to listen to calls according to the dates and names on the account. What do you dislike about Gong? There is nothing to dislike as its a very useful tool that will make you a better caller as you valuate your own calls to improve your pace and tone of your speech What problems is Gong solving and how is that benefiting ...

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AA

Akshay A

07/30/23

4.5 out of 5

"A great tool for tracking deals and conversations"

What do you like best about Gong? I love how easy it is to access recordings of previous calls in Gong! Not having to sit through long live conversations makes it so much easier to get up to speed with a new company. By taking the time to listen to and study specific calls, I can learn more information that would otherwise be difficult or even impossible with just busy schedules and phone lines. What's great about Gong is its library of relevant conversations - and the addition of ...

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AU

Anonymous User

07/30/23

5 out of 5

"Brilliant tool to support my sales process"

What do you like best about Gong? I like the analytical tools that give me the added insight into my sales process. Was i speaking to the right person? Did we cover the necessary information? What do you dislike about Gong? That it can take an our for a meeting to be analysed. What problems is Gong solving and how is that benefiting you? Gong is helping me improve my sales funnel as well as my pitch

SS

Sowmya Sharon A

07/28/23

5 out of 5

"Very useful tool to listen to calls"

What do you like best about Gong? I personally did find the tool very useful as we were able to analyze our own calls and check our performance based on which we can improvise if required and work on taking better calls everyday! What do you dislike about Gong? It has been a useful tool always but there is nothing that I personally dislike about Gong. It has been really helpful in every way and if it has been helping to improve the quality of our own calls what can be there to dislike about ...

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TS

Tim S

07/28/23

4.5 out of 5

"Great experience with Gong -- does exactly what I need and does it well!"

What do you like best about Gong? The platform is very straightforward and easy to use, not only for internal users, but my clients as well. I enjoy that it's so simple to add to all my calls and know that I can rely on it to just work. What do you dislike about Gong? The AI features that they just implemented are still in their infancy, but I believe they'll get there shortly. It's also not very intuitive to add to an already in progress call. What problems is Gong solving and how is that ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].