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Gong - Conversation Intelligence Software

Gong Reviews in June 2026: User Ratings, Pros & Cons

Empowering remote sales teams to close more deals.

4.6

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Gong offers custom pricing plan

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Gong Reviews & Ratings

4.6

Excellent

Based on 9516 ratings & 2877 reviews

Rating Distribution

Excellent

(2554)

Very Good

(294)

Good

(23)

Poor

(1)

Terible

(5)

Spotsaas Editor’s POV

Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more

Gong pros and cons

  • Gong’s cutting-edge Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.

  • It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.

  • By identifying top-performing rep behaviors, Gong enables managers to coach team members using proven strategies, promoting consistent growth.

  • The platform helps align product offerings with current market demands, giving businesses a competitive edge.

  • For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require significant time and training.

  • Some users may find Gong’s dashboards or reports less flexible for highly specific workflow needs.

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Showing 331-340 out of 2877

PS

Patrick S

08/07/23

4.5 out of 5

"Makes SalesForce way easier to manage"

What do you like best about Gong? At one glance, I see all of the information I need to update Sales Management. A great deal of time is saved managing a pipline, tracking deals and identifying gaps. What do you dislike about Gong? There are some minor UX issues I think t hey need to work out to make the tool flow better. But...these are minor issues. What problems is Gong solving and how is that benefiting you? Saving time tracking deals......Tracking conversations, identifying key action ...

Read more

KS

Karthigayan S

08/07/23

4.5 out of 5

"Best application tool for call auditing and for quality team"

What do you like best about Gong? A clear startagies and talk ratio makes us to maintain our sales pitch and suggestion for increasing the customer story is one of the added advantage What do you dislike about Gong? waiting for the confirmation email after scheduling What problems is Gong solving and how is that benefiting you? it is helping me to improve my sells pitch and increase my patience level in listening the customer stories, the call recording featuring is ultimate and helping me ...

Read more

VR

vipul r

08/04/23

5 out of 5

"Awesome"

What do you like best about Gong? call tracking & feedback mechenism while useing the gong it really helps What do you dislike about Gong? not as such, but surely in future i have anything will update for sure What problems is Gong solving and how is that benefiting you? no need to fetch the call recording pesonally & can get it easy with email prefrecnes as well

AU

Anonymous User

08/04/23

4.5 out of 5

"Gets Me Through Missed Meetings Faster"

What do you like best about Gong? Gong increases my capacity as a consultant by allowing me to be involved with more client strategizing without having to be on the intial call. It makes notetaking obsolete since I can watch these engagements with my own eyes. What do you dislike about Gong? Currently Gong's recorder is a bit difficult to "invite" into MS Teams calls. Also, shared calls expire more rapidly than I would like. Call analysis itself is always great, though. What problems is ...

Read more

GB

Gaurav B

08/04/23

5 out of 5

"Gong is Easy to use"

What do you like best about Gong? The recording and Transcript which it give after our call What do you dislike about Gong? Sometimes the gong call gets delayed after scheduling What problems is Gong solving and how is that benefiting you? It is helping on recording and analysing how the conversation was and improving

VR

vipul R

08/04/23

5 out of 5

"Extra ordinary experiance & great help in call tracking"

What do you like best about Gong? detailed analysis, audio & video transcrib with screen share & suggestions What do you dislike about Gong? nothing as such on the feedback however i can share it in future for sure What problems is Gong solving and how is that benefiting you? call listening

SM

Shaheeb M

08/04/23

5 out of 5

"Love the way it tracks each and every word from Verbal to script"

What do you like best about Gong? Love the way it tracks each and every word from Verbal to script. Gong has helped me in improving my Pronouncial and the way of putting the words in sentence. Its a very good experience. Thanks What do you dislike about Gong? In all the platforms we have pros and cons, in GOng the only cons what I see is, when we finish our call it takes 20-30 mints to get the call script. I would relly appreciate if we can recieve the call script within 10-15, so that we ...

Read more

SK

Spoorthi k

08/04/23

5 out of 5

"it is good"

What do you like best about Gong? very helpful it is,it is being very useful to know about my pitch very well What do you dislike about Gong? nothing,as of now it is running really well What problems is Gong solving and how is that benefiting you? it is helping me to know my pitching

CJ

Clinton J

08/04/23

5 out of 5

"Absolute platform for meetings"

What do you like best about Gong? The recordings, we can actually search recordings using keywords,which no other apps or sites provided.This is the best thing What do you dislike about Gong? The talk ratio should be more than 65 %, the reason is we have to talk for more time with the clients What problems is Gong solving and how is that benefiting you? The recordings, we can actually search recordings using keywords,which no other apps or sites provided.This is the best thing

AU

Anonymous User

08/03/23

5 out of 5

"Helped me book so many demos!"

What do you like best about Gong? I love the feature where it sends me reminders about good calls/calls with potential to follow up on. If not for Gong, I would've spaced calling one of my good prospects once she got back from vacation! I was able to book a great demo. I also just love listening back on conversations and watching the demos I've scheduled to gauge interest and excitement about our product. What do you dislike about Gong? Sometimes it takes a bit to process the calls, but ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].