Gong Reviews in June 2026: User Ratings, Pros & Cons

"Powerful for production and follow up with internal employee communication and client alignment!"

What do you like best about Gong? Oh Gong, how I love thee, let me count the ways... - Sharing best practices with teammates and ability to build a library. - Sharing recordings with customers to ensure alignment on goals - Snippets for support, product, and development to review for improvement - Screenshare, file share, chat review, speed controls, key word search (metadata), and more! - METRICS! LOT'S OF PERFORMANCE METRICS! What do you dislike about Gong? Constructive suggestions: - ...

"Valuable customer knowledge every Product Marketing Manager needs"

What do you like best about Gong? I can filter by key word, find conversations about a specific feature and get real feedback from customers to understand how to focus my marketing materials based on their words. What do you dislike about Gong? Nothing so far. Training was a bit hard for me (even they have a lot of weekly webinars and videos) but to self-discover the product in a product-led approach was a bit hard. What problems is Gong solving and how is that benefiting you? Give me ...

"Great sales tool"

What do you like best about Gong? Insights and transcripts. "Save for later" lists are very useful as well What do you dislike about Gong? It takes a bit of digging aroud to understand conversation timelines What problems is Gong solving and how is that benefiting you? It allows me to refresh on previous conversations and insights, before each call

"Amazing tool"

What do you like best about Gong? The best is you can listen to your own calls or any best calls that will help you in improving in your day to day activity What do you dislike about Gong? we need to share our calls publically so that everyone can have access to it. What problems is Gong solving and how is that benefiting you? If we have any doubts about our Own calls, we can directly come to gong and we can be mindful about what we are doing.

"Learning own mistakes and reviewing them"

What do you like best about Gong? Tagging other manages or any higher authortative person if I feel that some call is really good enough with respect to different aspects and helping others to improve on the same. What do you dislike about Gong? I would say it is sometimes difficult to find those calls which we need at the moment. As it usually take a little longer than expected to reflect the calls on gong. What problems is Gong solving and how is that benefiting you? It does help alot ...

"GONG - The super tool"

What do you like best about Gong? Gong gives the review of our connect very soon which makes us to review our call very easily and take back the learning from our last call. What do you dislike about Gong? Gong somtimes take so much time to review the call, if it can be quicker it will be more useful What problems is Gong solving and how is that benefiting you? Gong helps us to review on what we have spoken wrong and transcripts it to change our way of pitching in the sales call.

"My Personal experience with Gong."

What do you like best about Gong? The user friendly Interface and easy to analyse calls, feedbacks and areas of improvements. I really admire the feature to access call the calls in the history. What do you dislike about Gong? I thaink the time that tool takes to update the calls on the personal interface. if that is quick enough it will really help us to act on the improvements more quickly. What problems is Gong solving and how is that benefiting you? Gong tool is really a helping tool to ...

"Great for practice."

What do you like best about Gong? To reveiw the calls of my teamates and listen to their talk tracks to improve my own. What do you dislike about Gong? Nothing - everything has gone very well so far. What problems is Gong solving and how is that benefiting you? Solving the problem of poor talk tracks. It helps me improve how I converse with prospects.

"A very good tool to help improve our consultations."

What do you like best about Gong? Sharing snippets to get a feedback in terms of quality framework. What do you dislike about Gong? Nothing is disliked about Gong as it helps us in a positive way. What problems is Gong solving and how is that benefiting you? Coaching and Feedback instantly , You know what conversation you had without listening to the entire call

"Most Convenient Tool Gong"

What do you like best about Gong? Gong is a very user friendly app as you get to listen to your own calls and analyse what has been working the best for you and what are the aspects one needs to work on. What do you dislike about Gong? I have been using Gong for 5 quarters and the updates which have been introduced over the period of time.More than satisfied with the current performance of Gong.. What problems is Gong solving and how is that benefiting you? Helps you analyze your own calls ...