Gong Reviews in June 2026: User Ratings, Pros & Cons

"Feedback on Gong"

What do you like best about Gong? The option which we get for the transcrpit is awesome. Great to look into our calls and identify the places of improvement, gong is really very helpful. Genuinely Awesome What do you dislike about Gong? Nothing is there as a disike, not experiencing any kind of difficulties here. Everything here is not what anyone would dislike about, be it the feature or the usage. What problems is Gong solving and how is that benefiting you? It is helping us to identify ...

"Excellent tool"

What do you like best about Gong? Transcript Option is very helpful and makes our work easy to search what we are looking for by just doing control F What do you dislike about Gong? Nothing everythings is perfrect and nothing needs to be changed. What problems is Gong solving and how is that benefiting you? To get to a point where we went wrong and make an note of where we went wrong.

"The Best Platform To Review Calls"

What do you like best about Gong? We can undertstand where we went wrong or where exactly can we improve. Helps to learn more about quality and monitoring purposes What do you dislike about Gong? I did not find anything that is not useful on Gong What problems is Gong solving and how is that benefiting you? Helps in understanding more about our own downsides so that we can work on the same

"Easy to use, more than just a coaching tool"

What do you like best about Gong? I love using Gong to recap my calls after meetings. Its easy to pop it open, refresh my notes, and check to see what I may have missed. I can craft the email directly in Gong and ship it out to the prospect same day. Of ocurse its also a wonderful enablement tool. What do you dislike about Gong? No real downside exactly. Sometimes I struggle to find the calls I'm looking for. Other times I may not have deals at risk that Gong thinks are at risk. What ...

"Stop worrying about forgetting something!"

What do you like best about Gong? Gong keeps track and reminds me of tasks enabling me to focus on what is in front of me. What do you dislike about Gong? There are so many features it can be a little much. What problems is Gong solving and how is that benefiting you? Follow-up messaging is cut in half.

"Gong has levelled up my sales game and ensures I never miss any critical insights from clients"

What do you like best about Gong? - Follow up prompt post call, means I don't forget about key follow up required and can keep clients engaged - Transcript means I can quickly skim a call for insights without having to listen back to the whole call - Beneficial to be able to watch colleagues calls when getting up to speed on clients -Appreciate the analysis of langauge, it makes me more mindful how I come across What do you dislike about Gong? I don't have anything to say- it's been really ...

"Good way to listen to your own calls"

What do you like best about Gong? Good way to listen to your own calls and learn your own mistakes and it will help not to repeat What do you dislike about Gong? none as of now but may be it would be good if we have more features What problems is Gong solving and how is that benefiting you? It helps to improve the calling skills

"What a great coaching tool!"

What do you like best about Gong? Good to be able to hear your sales process and be able to make improvements on the next call! What do you dislike about Gong? Haven't found anything I dislike yet! The benefits outweight the negative. What problems is Gong solving and how is that benefiting you? Gong is solving my weaknesses in my sales approach and boosting the success of my sales.

"Gong is a gamechanger for internal training and enablement"

What do you like best about Gong? - Ability to quickly search call transcripts, trackers, and initiative adoption - Account overview with emails and calls in a timeline - Visibility into team metrics for coaching (calls listened, feedback, scorecards) What do you dislike about Gong? - Transcripts can be slightly off, so searching can require finessing terms - It can be difficult to search a high volume of calls without clicking into individual calls If I were to recommend product ...

"It is easy to use but maybe it can be made more simpler."

What do you like best about Gong? The best thing is what anyone who listens to the calls can write a review about it, I feel it is like an open forum where people can learn more easily. What do you dislike about Gong? I feel there could be more filters like the date/time to find the calls more easily. What problems is Gong solving and how is that benefiting you? We are able to listen to calls and give or receive feedback through we the quality of our work will be more efficient and better.