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Gong - Conversation Intelligence Software

Gong Reviews in June 2026: User Ratings, Pros & Cons

Empowering remote sales teams to close more deals.

4.6

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Gong offers custom pricing plan

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Gong Reviews & Ratings

4.6

Excellent

Based on 9516 ratings & 2877 reviews

Rating Distribution

Excellent

(2554)

Very Good

(294)

Good

(23)

Poor

(1)

Terible

(5)

Spotsaas Editor’s POV

Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more

Gong pros and cons

  • Gong’s cutting-edge Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.

  • It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.

  • By identifying top-performing rep behaviors, Gong enables managers to coach team members using proven strategies, promoting consistent growth.

  • The platform helps align product offerings with current market demands, giving businesses a competitive edge.

  • For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require significant time and training.

  • Some users may find Gong’s dashboards or reports less flexible for highly specific workflow needs.

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Showing 281-290 out of 2877

YS

Yamini S

08/23/23

5 out of 5

"Its a great tool"

What do you like best about Gong? Its unique feature to audit our calls to know where we did good and where we are missing What do you dislike about Gong? Nothing. I am happy with everything.Its a good tool What problems is Gong solving and how is that benefiting you? To correct myself and my team members calls

AU

Anonymous User

08/22/23

5 out of 5

"Its really effective and it is helping me to have great experience in my customer handling skills."

What do you like best about Gong? Call recordinds for every single calls .and also we have options to give feedback for over self What do you dislike about Gong? Why it takes time to reflect the call in the list Recommendations to others considering Gong: All Good, nothing much to say What problems is Gong solving and how is that benefiting you? As I mention that it's helping me to increase my customer handling skills. And one thing is that we can listen to over own calls

RT

Rashmi T

08/22/23

5 out of 5

"Amazing features!"

What do you like best about Gong? Gong has many amazing features which helps me with the conversations and the transcripts helps me undersatand everything more clearly. What do you dislike about Gong? Sometimes the transcript does not capture the words accurately What problems is Gong solving and how is that benefiting you? Understanedings the conversations and recording every conveersation helps me to keep a track of everything.

SS

Saurav Sandeep D

08/22/23

5 out of 5

"Excellent tool"

What do you like best about Gong? Transcript made my work really easy. To track the errors on the calls What do you dislike about Gong? Nothing everything is just perfect, only the call availability has to be a little quicker What problems is Gong solving and how is that benefiting you? Audit the calls and to give the feedback to the agents

RM

Reshnu M

08/22/23

5 out of 5

"simple and easy to use"

What do you like best about Gong? simple and easy to use, and helping to improve my pitch What do you dislike about Gong? nothing to improve as of now, it will better if i can use this gong call in a click What problems is Gong solving and how is that benefiting you? its benefiting me to improve my conversation and the pitch

PC

Pritha C

08/22/23

5 out of 5

"Great Experience"

What do you like best about Gong? Everything and especially transcript, made my work easy to audit the call. What do you dislike about Gong? Nothing everything about Gong is exceptional What problems is Gong solving and how is that benefiting you? made my work easy

AU

Anonymous User

08/22/23

5 out of 5

"Gong feedback"

What do you like best about Gong? Call listening and pointers for call improvement What do you dislike about Gong? delay in reflecting calls and giving suggestions What problems is Gong solving and how is that benefiting you? Listening to calls and improving where we miss on

PB

P Blessy M

08/22/23

5 out of 5

"Very Happy"

What do you like best about Gong? Product specifications are the most i like What do you dislike about Gong? Page loading could be better and everthing else is good What problems is Gong solving and how is that benefiting you? Gong is helping me understanding where i stand in terms of sales

KM

K M Abdul R

08/21/23

5 out of 5

"Impressive"

What do you like best about Gong? Storage of all calls Recording, and able to find Calls according to filters , sorting through time frame and Call duration What do you dislike about Gong? Somethimes it take a little time to Load What problems is Gong solving and how is that benefiting you? Improving my Effiecinecy.

TS

Thota S

08/21/23

5 out of 5

"Transcript feature is amazing"

What do you like best about Gong? The transcript feature is really amazing and it helps to understand everything i have spoke What do you dislike about Gong? Some times the transcript words are not really accurate, but it is alright because most of the words are captured correctly What problems is Gong solving and how is that benefiting you? Sales conversation improvement

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].