Gong Reviews in June 2026: User Ratings, Pros & Cons

"Great Experience"

What do you like best about Gong? We can learn things from Gong and can listen to our own calls and check for the mistakes and learn from the previous mistakes and can get better and with that we are getting better. What do you dislike about Gong? I dont have any dislike for now as gong is been great for us.As already told we have been great experience with gong and we are looking forward more from it its been great. What problems is Gong solving and how is that benefiting you? Gong is ...

"Gong is an amazing tool to analyze our sales calls!"

What do you like best about Gong? The ability to search call recordings, it's easin transcribing calls, and the ability to secure call recordings What do you dislike about Gong? Complexity in integrating Gong with other systems. What problems is Gong solving and how is that benefiting you? Analyzing sales calls allows us to improve our communication with clients. Being able to search keywords within records is vital to our sales managers.

"Working with Gong has helped me improve the quality of consultations I provide."

What do you like best about Gong? I like how gong has the feature where the text comes up and the accuracy of it. And also marking the duration for each task helps me review the quality of my call quickly. This helps me save time and also work on the oppurtunities to improve. What do you dislike about Gong? Gong could improve the accuracy while converting the speech to text. It could be imprvoed to understand the flow of the call in a much better way. Other than that i am satisfied with ...

"gong is great to listen to my own calls but the data it captures doesn't seem right sometimes"

What do you like best about Gong? Calls data that I can use to help improve my calls What do you dislike about Gong? The transcript isn't very accurate and based on that we get a scoring which shouldn't happen as the more than half of the data incorrect What problems is Gong solving and how is that benefiting you? Gong is helping me with my calls which i cannot listen to from other tools this tool keeps me updated on my calls and keep track of all the calls that i've taken so far

"This tool is a gold mine of knowledge"

What do you like best about Gong? I use Gong to see how my co-workers are handling industry related questions/concerns. It also helps me get a feel for customers personalities prior to taking them on as a client. I can review material on my own time. Also the insights tab helps me see where to improve in my interactions. I use this tool nearly every day, and highly recommend it. What do you dislike about Gong? No downsides that I am currently aware of. What problems is Gong solving and how ...

"Love it"

What do you like best about Gong? It helps me assess myself. It helps me take notes of what I and the customer spoke on call. So i can always go back to it when i wanna recall something. What do you dislike about Gong? The speech to text (or) transcription is not very accurate. I might not be able to listen to the call at all times, so accurate transcription would really help that. What problems is Gong solving and how is that benefiting you? Helps keep a transcript of the conversation, ...

"Very convenient. Especially the transcripts."

What do you like best about Gong? The fact that I can go back to it and listen to my calls anytime I want. This helps me identify my mistakes and correct them. What do you dislike about Gong? The comment feature can get stuck sometimes. It makes it very difficult to tag my peers. What problems is Gong solving and how is that benefiting you? Helps me identify areas I missed out and what could have been done better to be more convincing.

"Great tool for manager"

What do you like best about Gong? Easy to use and review team calls. Ability to leave comments with time stamps and transcripts. What do you dislike about Gong? Adding gong to calls can be challenging when its not automatically set up. What problems is Gong solving and how is that benefiting you? allows me to review my team meetings and discept common customer feedback

"Great Experience"

What do you like best about Gong? We can learn things from Gong and can listen to our own calls and check for the mistakes and learn from the previous mistakes and can get better and with that we are getting better. What do you dislike about Gong? I dont have any dislike for now as gong is been great for us.As already told we have been great experience with gong and we are looking forward more from it its been great. What problems is Gong solving and how is that benefiting you? Gong is ...

"Very good interface"

What do you like best about Gong? Easy to understand interface and provides good information What do you dislike about Gong? Page load time is a bit high with good network connection What problems is Gong solving and how is that benefiting you? It helps me understand where i am going wrong in a call