Gong Reviews in June 2026: User Ratings, Pros & Cons

"Gong Review"

What do you like best about Gong? It is a wonderful tool, it helps understand and learn form our b=mistakes and also makes us understaand whaat best we can do to make it better What do you dislike about Gong? calls taken from the google meet will not be recorded is the only thing that I dislike What problems is Gong solving and how is that benefiting you? helps us to come over the hurdles in the work flow it helps us understand what better could we do in the next calls that we take

"Great Platform, Could use better connection."

What do you like best about Gong? The live recording and listening in to active calls is fantastic! It is also great that there is the option to see who did what percentage of the speaking. Beyond that, it is great to see which calls actually occur without having to check with each one of my teammates after the fact to see if it actually happened. What do you dislike about Gong? I have experienced less than satisfactory connection/latency when viewing video calls, whether I am viewing live ...

"Impressive analytics."

What do you like best about Gong? It is all around a great product. You are able to see the percentage of which attendees were speaking on a call. I love the stats and analytics. Each call will give you the talk ratio, longest monologue, longest customer story, interactivity, patience score, etc. What do you dislike about Gong? Cannot think of anything. Not only do I enjoy using Gong but I have seen consistent prodcut releases. Newly released is the call spotlight which reviews a call brief ...

"Hong has been very helpful with the overall tools and options, could have been more specific."

What do you like best about Gong? It gives you in-detail options and improvisations space, helps you undesratnd and gives more ideas to work on scenarios for later future purpose. Has come up with good number of options to impliment. Quick results. The best part is it gives you option also to tag the person whom you want to be kep aware about the call. Cut short a certain part pf the call that y0ou want a review on. What do you dislike about Gong? I wish it could also let us know the end ...

"great , amazing"

What do you like best about Gong? helps to learn its like real time check as we will learning from our mistakes What do you dislike about Gong? nothing i dislike about this because i liked What problems is Gong solving and how is that benefiting you? it gives the information of where are in terms of our scores

"Too ubiquitous not to use"

What do you like best about Gong? It's so popular that by osmosis it feels very user friendly. Call recording and transcript is nice for ICs. Management loves rolling up forecasts easily. What do you dislike about Gong? I've had trouble with the search/filing function, trying to find a call or two. but that's probably more of an issue with our Gong admins architecture What problems is Gong solving and how is that benefiting you? Gong is the equivalent of athletes looking at game film

"Gong has been very helpful in providing summary of each call and meeting that we can always look."

What do you like best about Gong? The summary of the call is what I really like and how it is integrated to our teams and with the transcription so we have the option to read or to re-listen to it. What do you dislike about Gong? I cannot think of any downside, I understand that summary of the call is not available real time but still this is something that will still be available after a few minutes. Right now, I really can't think of anything. What problems is Gong solving and how is that ...

"It is what i need"

What do you like best about Gong? It helps my Quality Analyst give me feedbacks time to time. It allows me to listen to my calls whenever i need to. What do you dislike about Gong? The transcription is not great. It never identifies my speech. It also spells words differently. Also AI could really help gong give me insights on breaking down the conversation. What problems is Gong solving and how is that benefiting you? Keeping a record of the conversation. Helping me remember the topics ...

"its a good tool for coaching"

What do you like best about Gong? On a day to day basis,it helps me understand more about seller calls so that i can coach them interms of quality framework that we have. Also i can also listen to best calls across our organization.This is the best Software to improve the performance one individual or also for coaching the sellers under me What do you dislike about Gong? sometimes speech recognization is not appropriate. calls for a particular seller will not update immediately it will take ...

"Gong is the best Sales tool"

What do you like best about Gong? It helps us understand how can we improve by listening to our calls again and again. It helps in getting feedback as to where can we improve and make our selfs better What do you dislike about Gong? The translations are not very accurte it doesn't show the correct one and sometimes the gong works really slow which is the only draw back about gong over all no complaints What problems is Gong solving and how is that benefiting you? It helps us to hear our own ...