Gong Reviews in June 2026: User Ratings, Pros & Cons

"Good product, one glaring issue"

What do you like best about Gong? The transcript is fairly dependable and gets most of our conversations despite occasionally encountering multiple languages What do you dislike about Gong? When vieweing the transcript, the video is minimized into the corner. I use Gong mostly to review and summarize calls with clients and I often need to see what is being shown on our screenshares to understand what the trancript id refering to. I find myself having to switch back and forth between the ...

"Very fun and resourceful website that allows me to watch any past recorded call pretty easily again."

What do you like best about Gong? The fact that we can review and recordered call again, with the full transcript as well. What do you dislike about Gong? I'm not sure if they have a dark mode, so it can be easy on the eyes. I didn't find that feature yet, but if they do have that then this site would be amazing. What problems is Gong solving and how is that benefiting you? If I accidentally miss an important call due to unforseen circumstances, I know that call will be recorded and ...

"Very useful tool!"

What do you like best about Gong? I ike how it analyzes your calls. It shows you how good you are at active listening, interactions, your patience. It transcripts the calls and bookmarks topics. What do you dislike about Gong? The transcripts for Spanish language calls are not so good; there is a lot of room for improvement, especially when you take into account the different accents in Latin America Recommendations to others considering Gong: If your business focus is on quality calls and ...

"Gong best software for recording."

What do you like best about Gong? It is easier to record and retract recording for notetaking. What do you dislike about Gong? Gong developer need to improve the way AI collect information. What problems is Gong solving and how is that benefiting you? It helps us to record amd recollect conversation in the meeting or in calls.

"Gong Experience Review"

What do you like best about Gong? Gong is helpful whenever I do my 1:1 coaching with my team. I can easily know and understand the talk track they have. I can easily search for a call whether it is via the rep's name, account name, or even keywords. Also, having the call brief feature gives me a high-level overview of what the call is all about. What do you dislike about Gong? Although there is no such thing as a perfect translation, it would be better to improve this. It will be helpful ...

"Gong is great but there are others now"

What do you like best about Gong? Gong is the father of conversation intelligence and is a full-suite solution What do you dislike about Gong? It's too expensive and more suitable for enterprises now What problems is Gong solving and how is that benefiting you? Gong has helped us record, take notes and make sense of the sales demos we run

"How Helpful is Gong"

What do you like best about Gong? The summary at the end is the best part i like about gong it help me to understand everything in order. What do you dislike about Gong? sometimes gong cant record some meeting but i dont know maybe its our setup that misses some calls What problems is Gong solving and how is that benefiting you? The accent and jargon barrier most specially

"With Gong, you will be able to review your previous call with a customer"

What do you like best about Gong? Gong not only record calls, it also provide a summary of the conversation What do you dislike about Gong? There was once where in no call were recorded in a single day because it automatically disabled the recordings What problems is Gong solving and how is that benefiting you? You can go back to previous calls and make some review

"Good"

What do you like best about Gong? It helped me work and improve on my pitch and also to reduce my talk ration What do you dislike about Gong? At times it gets hanged which is a tech issues but that have never been an issue. Found little completed to upload the records What problems is Gong solving and how is that benefiting you? To have recoding data to review the call and work on any improvemenets if applicable. It also give the data of what should be the talk ration and how to improve

"Love Gong, Super Useful for shadowing, onboarding, and recaps of calls"

What do you like best about Gong? Started a new job recently and instead of being an awkward shadow on lots of calls as a newhire, I could shadow calls through Gong, huge help with onboarding! What do you dislike about Gong? Don't have anything negative to say about this. What problems is Gong solving and how is that benefiting you? Quick recaps of calls is super helpful and being able to shadow as a new hire or have a full repository of my company's messaging.