Gong Reviews in September 2026: User Ratings, Pros & Cons

"Gong helps you stay on top of everything"

What do you like best about Gong? Being able to record the meetings you or your colleagues can't attend is really helpful. Also, keeping them for the record is great. What do you dislike about Gong? it would be great if Gong had Slack integration. What problems is Gong solving and how is that benefiting you? Gong, not only tracks who speaks when but also tracks the screen shares, topics and people can add comments. Thanks to that, I am able to watch a meeting I missed or share my meeting ...

"Very reliable platform"

What do you like best about Gong? I like that you can share, review and become better at what you do every day but being able to re-listen to the calls. What do you dislike about Gong? I do not dislike anything. It is all around a great resource What problems is Gong solving and how is that benefiting you? I do not think there has been any problems. The benefits are that it is always reliable and uploads the new calls very efficiently.

"Best software EVER!"

What do you like best about Gong? This is literally the best product I have ever used. At least once a week I catch myself saying, "I wishI could watch this show Gong style in 1.5x speed." I love that call reviews are made so much more effective by being able to watch them in 1.5x speed, 2x speed and 2.5x speed. I can easily review an hour long call in 30 minutes. The software allows you to tag individuals in your organization and timestamp specific points of calls. I wish I had this when I ...

"Gong is AWESOME"

What do you like best about Gong? Amazing that i can listen to all my managers, fellow bdrs and AEs calls, it is the best learning tool for bdrs to improve their cold call skills What do you dislike about Gong? nothing really tbh, I haven't come across any real flaws as yet What problems is Gong solving and how is that benefiting you? being able to become better at my cold calls and also able to understand what works and what doesnt. its also a great source for me to go back and listen to ...

"Learn through listening"

What do you like best about Gong? That you can see what they're talking about on the screen while you're talking. What do you dislike about Gong? Sometimes the sound can be poor from the person on the other end Recommendations to others considering Gong: Get trained in on it and make time to use it What problems is Gong solving and how is that benefiting you? Reviewing my Demo's & fine-tuning my discovery questions

"Great tool for training of new team members!"

What do you like best about Gong? The ability to analyze calls/demos by seeing things like filler words, discovery questions, and stats are extremely helpful. I've been able to go back and review calls in order to get up to speed on new accounts without the back and forth with an old account owner. This is also very helpful when looking back on what people could have done better. What do you dislike about Gong? The interface seems a bit unorganized but also it's organized....kind of a messy ...

"Great for Start Ups and Organization!"

What do you like best about Gong? Gong allows me to stay in the know with our current and prospective clients, which is excellent for working in operations for a sales team. What do you dislike about Gong? I wish the calls and deals pages were more integrated, rather than having to click around a good amount. Recommendations to others considering Gong: If you do not currently have a sales analytics software, definitely consider Gong! What problems is Gong solving and how is that benefiting ...

"This is a gamechanger for sales"

What do you like best about Gong? Gong has facilitated learning from the best in my organization. Listening to calls that the top sellers make, taking notes, and absorbing their methods has been very helpful for my SDR job. In my previous sales job, there was no tool like Gong and to learn from the pros, you had to follow them around with a notepad & pen, write down everything they said, or just hope you can learn something by just listening once. With Gong, now you can listen to sales ...

"This is a gamechanger for sales"

What do you like best about Gong? Gong has facilitated learning from the best in my organization. Listening to calls that the top sellers make, taking notes, and absorbing their methods has been very helpful for my SDR job. In my previous sales job, there was no tool like Gong and to learn from the pros, you had to follow them around with a notepad & pen, write down everything they said, or just hope you can learn something by just listening once. With Gong, now you can listen to sales ...

"Super Easy to Use and Automated!"

What do you like best about Gong? I like that every call is automatically in Gong and it's automated and requires absolutely no thinking to make sure it's uploaded. Additionally, it has everybody's voice and script aligned perfectly so you can isolate specific audio and points in the trainings. What do you dislike about Gong? It takes a little getting used to the idea of everything being recorded and shared with the entire team instantly. It almost feels like every presentation given is to ...