Gong Reviews in September 2026: User Ratings, Pros & Cons
Empowering remote sales teams to close more deals.
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Gong Reviews & Ratings
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Spotsaas Editor’s POV
Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more
Gong pros and cons
Gong's Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.
It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.
By identifying top-performing rep behaviors, Gong lets managers coach team members using proven strategies, promoting consistent growth.
The platform helps align product offerings with current market demands, giving businesses a competitive edge.
For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require considerable time and training.
Some users may find Gong's dashboards or reports less flexible for highly specific workflow needs.
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Showing 2321-2330 out of 2877
AU
Anonymous User
09/09/21
"great product"
What do you like best about Gong? easy to use. have been using it for 2 months now and happy. What do you dislike about Gong? nothing so far. still early on in using it but no complaints. What problems is Gong solving and how is that benefiting you? gong helps me review my progress.
JV
Jeziel V
09/09/21
"Gong has been absolutely essential to my Success and Development"
What do you like best about Gong? The feature I use most is sharing calls to my manager at the click of a button, with comments to give context for the call, what I think I did well on, and where I would like the most criticism. As someone who likes to freestyle his script, I want to ensure that I do not miss anything important. The fact that gong gives me visual cues for what I was talking about at any point in the conversation makes it easy to go back and review specific parts of my ...
Read more
AU
Anonymous User
09/09/21
"Must have in Post covid era for people in client facing roles who engage with client on Zoom calls."
What do you like best about Gong? Auto Reminders - Like if you said that you'll share a doc with the client - Gong will remind you about that What do you dislike about Gong? The transcription can be improved as sometimes is not correct. What problems is Gong solving and how is that benefiting you? A> If you don't recall what you discussed on the call, refer to the gong call B> Provide coaching feedback
JV
Jeziel V
09/09/21
"Gong has been absolutely essential to my Success and Development"
What do you like best about Gong? The feature I use most is sharing calls to my manager at the click of a button, with comments to give context for the call, what I think I did well on, and where I would like the most criticism. As someone who likes to freestyle his script, I want to ensure that I do not miss anything important. The fact that gong gives me visual cues for what I was talking about at any point in the conversation makes it easy to go back and review specific parts of my ...
Read more
AU
Anonymous User
09/09/21
"great product"
What do you like best about Gong? easy to use. have been using it for 2 months now and happy. What do you dislike about Gong? nothing so far. still early on in using it but no complaints. What problems is Gong solving and how is that benefiting you? gong helps me review my progress.
AU
Anonymous User
09/09/21
"Must have in Post covid era for people in client facing roles who engage with client on Zoom calls."
What do you like best about Gong? Auto Reminders - Like if you said that you'll share a doc with the client - Gong will remind you about that What do you dislike about Gong? The transcription can be improved as sometimes is not correct. What problems is Gong solving and how is that benefiting you? A> If you don't recall what you discussed on the call, refer to the gong call B> Provide coaching feedback
RP
Reva P
09/08/21
"great tool, scratching the surface"
What do you like best about Gong? - I like the coaching I can take away and implement - ex. interrupting/speaking too quickly - I like how easy it is to go through a transcript, toggle back to the video, speed up, etc to review calls What do you dislike about Gong? - I'm barely scratching the surface with its capabilities - I want bite size onboarding tips or reports I can easily begin to use Recommendations to others considering Gong: have a plan in place to use Gong beyond just call ...
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RP
Reva P
09/08/21
"great tool, scratching the surface"
What do you like best about Gong? - I like the coaching I can take away and implement - ex. interrupting/speaking too quickly - I like how easy it is to go through a transcript, toggle back to the video, speed up, etc to review calls What do you dislike about Gong? - I'm barely scratching the surface with its capabilities - I want bite size onboarding tips or reports I can easily begin to use Recommendations to others considering Gong: have a plan in place to use Gong beyond just call ...
Read more
AU
Anonymous User
09/08/21
"I love how you can integrate Gong with any meeting apps out there be it Teams, Zoom, Google Meet."
What do you like best about Gong? Integration with all the meeting apps makes it easier to share recordings with others and also use it for future training purposes What do you dislike about Gong? Subtitle Translation could be improved more What problems is Gong solving and how is that benefiting you? For training the future employees, Gong is certainly helpful
AU
Anonymous User
09/07/21
"Gong: Great Way To Keep Your Manager Up To Date"
What do you like best about Gong? The ability to re-watch and note my mistakes as well as receive feedback from my manager and peers where I can improve What do you dislike about Gong? The filtering and search functionality I think could be better it's not a huge pain What problems is Gong solving and how is that benefiting you? keep Managers informed what is being said as well as review past discovery calls to further review what the customer is looking for so I can share the right ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].