Gong Reviews in September 2026: User Ratings, Pros & Cons

"Gong for AE Review"

What do you like best about Gong? The ability to analyze your calls/demos by seeing things like filler words, discovery questions, and stats is extremely powerful. Within the stats I am able to see the timing metrics as well like- talk ratio, patience, interactivity and monologue. This is very helpful when looking back on what I could have done better. I can then work on improving whatever I need to on future calls. What do you dislike about Gong? Creating custom filters. I feel that this ...

"Gong for success"

What do you like best about Gong? Easy to use and extremely resourceful... What do you dislike about Gong? Not much to dislike about gong it is one of the best tools I have Recommendations to others considering Gong: Get it What problems is Gong solving and how is that benefiting you? Solving problems that arise over any type of sales calls. being able to review your call and know what you did wrong is a game changer

"Great platform!"

What do you like best about Gong? Going back and listening to my calls allows me to find different areas of improvement and what went well, ultimately helping me become a better professional What do you dislike about Gong? Nothing comes to mind of something that could use some improvement at this point What problems is Gong solving and how is that benefiting you? Forgetting essential details that a customer shared with me during a call. Revising a call helps me write more robust recap ...

"A MUST-have for sales & development"

What do you like best about Gong? Gong provides automatic transcripts of calls - no more note-taking. Allows you to analyze what you did well/could do better (i.e use of filler words, disco questions, talk ratio, etc.) as well as view your colleague's calls. What do you dislike about Gong? I've hardly scratched the surface yet, so not a whole lot. Sometimes the transcription is slightly off, but not to the point where it hinders comprehension. Recommendations to others considering Gong: The ...

"Great platform!"

What do you like best about Gong? Going back and listening to my calls allows me to find different areas of improvement and what went well, ultimately helping me become a better professional What do you dislike about Gong? Nothing comes to mind of something that could use some improvement at this point What problems is Gong solving and how is that benefiting you? Forgetting essential details that a customer shared with me during a call. Revising a call helps me write more robust recap ...

"A MUST-have for sales & development"

What do you like best about Gong? Gong provides automatic transcripts of calls - no more note-taking. Allows you to analyze what you did well/could do better (i.e use of filler words, disco questions, talk ratio, etc.) as well as view your colleague's calls. What do you dislike about Gong? I've hardly scratched the surface yet, so not a whole lot. Sometimes the transcription is slightly off, but not to the point where it hinders comprehension. Recommendations to others considering Gong: The ...

"Gong is at the core of our GTM Strategy"

What do you like best about Gong? Gong is easy to use for front line teams, management, and cross-functional teams as well. The pulse reporting makes it easy to keep tabs on the business without needing to spend hours mining for data in the platform. The keyword reporting for competitors, pricing, objections, you name it... absolutely critical to incorporate as you evaluate and improve your messaging. The list goes on! What do you dislike about Gong? I wish that Gong.io could integrate with ...

"Gong is at the core of our GTM Strategy"

What do you like best about Gong? Gong is easy to use for front line teams, management, and cross-functional teams as well. The pulse reporting makes it easy to keep tabs on the business without needing to spend hours mining for data in the platform. The keyword reporting for competitors, pricing, objections, you name it... absolutely critical to incorporate as you evaluate and improve your messaging. The list goes on! What do you dislike about Gong? I wish that Gong.io could integrate with ...

"Perfect for self reflection"

What do you like best about Gong? The playback & commenting capabilities. It's a great way to self-reflect & learn. Also, it's easy to obtain feedback from my peers. What do you dislike about Gong? It's not the most straightforward interface to navigate initially. It took a couple of weeks to get comfortable on how to locate specific calls or listen to calls conducted by peers. What problems is Gong solving and how is that benefiting you? I'm able to analyze my verbiage within conversations ...

"Perfect for self reflection"

What do you like best about Gong? The playback & commenting capabilities. It's a great way to self-reflect & learn. Also, it's easy to obtain feedback from my peers. What do you dislike about Gong? It's not the most straightforward interface to navigate initially. It took a couple of weeks to get comfortable on how to locate specific calls or listen to calls conducted by peers. What problems is Gong solving and how is that benefiting you? I'm able to analyze my verbiage within conversations ...