Gong Reviews in September 2026: User Ratings, Pros & Cons
Empowering remote sales teams to close more deals.
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Gong Reviews & Ratings
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Spotsaas Editor’s POV
Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more
Gong pros and cons
Gong's Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.
It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.
By identifying top-performing rep behaviors, Gong lets managers coach team members using proven strategies, promoting consistent growth.
The platform helps align product offerings with current market demands, giving businesses a competitive edge.
For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require considerable time and training.
Some users may find Gong's dashboards or reports less flexible for highly specific workflow needs.
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Showing 2301-2310 out of 2877
AU
Anonymous User
09/14/21
"Fantastic tool for training and info sharing"
What do you like best about Gong? Being able to find calls based on attendees or dates or teams is fantastic. I've used GONG to review calls for transitioning accounts, learning more about regularly scheduled calls, tc. As a remote employee this tool has helped me 'listen in' on conversations like you would normally in an office setting. What do you dislike about Gong? At this point, nothing! The interface is easy and call displays are clear and easy to see! What problems is Gong solving ...
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JA
Jusper A
09/14/21
"Phenomenal user experience, intuitive customer support team."
What do you like best about Gong? I like that Gong is built with simple brilliant dynamics,intuitive user interface that is easy to customize according to customer will. It has helped to boost sales productivity. The customer service is speedy and proactive. Our rep is kind and knowledgeable and very tuned in with our vision. What do you dislike about Gong? The learning curve sometime may take alitle bit but its awesome. Recommendations to others considering Gong: I recommend Gong to all ...
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AG
Aureliano G
09/14/21
"Extraordinary"
What do you like best about Gong? Search engine, transcriptions, topics in the registration What do you dislike about Gong? easier to integrate with video-conference software What problems is Gong solving and how is that benefiting you? Onboarding, very useful to shadow in asynchronous
KC
Kevin C
09/13/21
"Best tool for sales teams"
What do you like best about Gong? Gong allows me the opportunity to listen and improve my sales calls. With the almost instant recordings, I can decipher myself what went well, what didn't go well, and where I can improve for future calls. It also gives me the opportunity to listen to other sales members and learn from them. The flip side too allows my boss to jump on and provide critical feedback to help. What do you dislike about Gong? There are no real downsides to using ...
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AU
Anonymous User
09/13/21
"Best Deal Management Tool in the Biz"
What do you like best about Gong? Deals board + ability to update amount directly in UI. What do you dislike about Gong? Nothing to dislike about Gong. Product team always launching great stuff. What problems is Gong solving and how is that benefiting you? Has helped forecast accuracy A TON. Really helps me stay on top of follow up + deal next steps.
KC
Kevin C
09/13/21
"Best tool for sales teams"
What do you like best about Gong? Gong allows me the opportunity to listen and improve my sales calls. With the almost instant recordings, I can decipher myself what went well, what didn't go well, and where I can improve for future calls. It also gives me the opportunity to listen to other sales members and learn from them. The flip side too allows my boss to jump on and provide critical feedback to help. What do you dislike about Gong? There are no real downsides to using ...
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RH
Ron H
09/13/21
"Gong for AE Review"
What do you like best about Gong? The ability to analyze your calls/demos by seeing things like filler words, discovery questions, and stats is extremely powerful. Within the stats I am able to see the timing metrics as well like- talk ratio, patience, interactivity and monologue. This is very helpful when looking back on what I could have done better. I can then work on improving whatever I need to on future calls. What do you dislike about Gong? Creating custom filters. I feel that this ...
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AU
Anonymous User
09/13/21
"Best Deal Management Tool in the Biz"
What do you like best about Gong? Deals board + ability to update amount directly in UI. What do you dislike about Gong? Nothing to dislike about Gong. Product team always launching great stuff. What problems is Gong solving and how is that benefiting you? Has helped forecast accuracy A TON. Really helps me stay on top of follow up + deal next steps.
AU
Anonymous User
09/13/21
"Gong for success"
What do you like best about Gong? Easy to use and extremely resourceful... What do you dislike about Gong? Not much to dislike about gong it is one of the best tools I have Recommendations to others considering Gong: Get it What problems is Gong solving and how is that benefiting you? Solving problems that arise over any type of sales calls. being able to review your call and know what you did wrong is a game changer
AU
Anonymous User
09/13/21
"Gong for the Gold!"
What do you like best about Gong? The ability to go back and listen to any call from any project within my organization; it has been most helpful to my onboarding process and the fact that it lets me know when the recording is available, and it has both audio, video, and audio transcript What do you dislike about Gong? I would like the ability to add notes to each call for training purposes What problems is Gong solving and how is that benefiting you? n/a
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].