Gong Reviews in September 2026: User Ratings, Pros & Cons
Empowering remote sales teams to close more deals.
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Gong Reviews & Ratings
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Spotsaas Editor’s POV
Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more
Gong pros and cons
Gong's Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.
It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.
By identifying top-performing rep behaviors, Gong lets managers coach team members using proven strategies, promoting consistent growth.
The platform helps align product offerings with current market demands, giving businesses a competitive edge.
For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require considerable time and training.
Some users may find Gong's dashboards or reports less flexible for highly specific workflow needs.
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Showing 2201-2210 out of 2877
AU
Anonymous User
10/13/21
"Great to sales training"
What do you like best about Gong? my favorite part of using gong is its user interface What do you dislike about Gong? Nothing i dislike, the platform works great. What problems is Gong solving and how is that benefiting you? i am getting better at sales training regarding what my successful colleague's are saying on calls.
AU
Anonymous User
10/13/21
"Love Gong"
What do you like best about Gong? I like being able to review calls to check my approach and review client questions so I deliver post call. It provides the ideal chance learn and improve. What do you dislike about Gong? Nothing. I thought clients may object but it's never happened. We are upfront about our use and offer to send recordings to them as well. What problems is Gong solving and how is that benefiting you? No problems.
AU
Anonymous User
10/13/21
"Constantly improve"
What do you like best about Gong? As someone who is constantly looking for ways to improve my calls and also is a terrible judge of myself, this gives me the ability to pinpoint areas of opportunity with my managers and teammates to get specific ways to improve. I've also used it many times as a means of collecting evidence for renewal conversations and quotes for potential marketing opps. What do you dislike about Gong? The transcripts aren't always great- sometimes they're a bit silly. ...
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AU
Anonymous User
10/12/21
"I wish this was around much earlier in my career!"
What do you like best about Gong? Being on the sales and marketing side, business development side, etc. I find Gong to be of incredible value. When you're having discovery calls and conversations, you want to focus on the conversation entirely and not have your mind split between listening, taking notes, and thinking of what to say next. Gong has made those things incredibly easy to do during the call and, more importantly, after. I couldn't be happier with it, honestly. What do you ...
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AB
Assaf B
10/12/21
"Simplifies entrance to new team"
What do you like best about Gong? The ability to fast forward and listen to specific speakers and jump over irrelevant parts of the call What do you dislike about Gong? Nothing really, makes life easier and simpler What problems is Gong solving and how is that benefiting you? Allows me to learn faster
AU
Anonymous User
10/12/21
"Easy to understand!"
What do you like best about Gong? I really like how user-friendly Gong is. What do you dislike about Gong? Not the best with identifying conversation topics. What problems is Gong solving and how is that benefiting you? I'm learning to speak more clearly with clients after hearing myself.
AU
Anonymous User
10/12/21
"Fantastic for AE"
What do you like best about Gong? The ability to rely on Gong after any call to review the conversation, listen or find key information that you may have missed as part of the conversation. The recording makes it also very easy to send snippets to other people in the team as they are brought into the conversation and giving them real examples of background information. What do you dislike about Gong? Searching of the call can be clunky with the search function or trying to find the right ...
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AU
Anonymous User
10/12/21
"Gong's great"
What do you like best about Gong? Records calls, good transcript most of the time What do you dislike about Gong? Sometimes doesn't record a call, sometimes messes up transcript What problems is Gong solving and how is that benefiting you? Training/listening to calls
AU
Anonymous User
10/12/21
"Gong's great"
What do you like best about Gong? Records calls, good transcript most of the time What do you dislike about Gong? Sometimes doesn't record a call, sometimes messes up transcript What problems is Gong solving and how is that benefiting you? Training/listening to calls
AU
Anonymous User
10/12/21
"Amazing and so helpful"
What do you like best about Gong? Being able to listen back with point markers for topics What do you dislike about Gong? Nothing, it's a great tool and works seamlessley What problems is Gong solving and how is that benefiting you? I've learned my job at 2x the speed by listening to my co-workers
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].