Gong Reviews in June 2026: User Ratings, Pros & Cons
Empowering remote sales teams to close more deals.
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Gong Reviews & Ratings
Spotsaas Editor’s POV
Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more
Gong pros and cons
Gong’s cutting-edge Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.
It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.
By identifying top-performing rep behaviors, Gong enables managers to coach team members using proven strategies, promoting consistent growth.
The platform helps align product offerings with current market demands, giving businesses a competitive edge.
For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require significant time and training.
Some users may find Gong’s dashboards or reports less flexible for highly specific workflow needs.
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Showing 211-220 out of 2877
AH
Annabelle H
09/29/23
"Gong is good, not great. Yet."
What do you like best about Gong? I like that Gong allows sales managers to listen to calls from our reps. Great concept that saves time (ie managers are now doing call quality, not need for call quality specialists) What do you dislike about Gong? No way to collaborate / share a library of top calls, AI is not great (yet) - the product still feels like its at its infancy and needs to be developed further What problems is Gong solving and how is that benefiting you? Sales coaching
GP
Gurram P
09/28/23
"Gong is a very useful tool"
What do you like best about Gong? Gong can be used to make the most out of our work flow. To improve ourselves and also to share information to other peers. What do you dislike about Gong? Most of the gong is very useful and I didn't find anything to dislike What problems is Gong solving and how is that benefiting you? Gong can be utilised to share good communication practices and also to improve upon our own skills in strategist call
MT
Maylene T
09/28/23
"Best app to review calls!"
What do you like best about Gong? I love to listen to other calls that are similar to meetings I'm about to go into. Especially for reference, gain more confidence. This is easy to use when you've had a call & need to review specific topics or to send to the client if they need anything to reference as well! What do you dislike about Gong? I haven't found anything to dislike when I'm using the app. What problems is Gong solving and how is that benefiting you? I don't have to worry about ...
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AU
Anonymous User
09/28/23
"Great Product!"
What do you like best about Gong? I love how Gong makes it easy to refer back to calls! It's summary features are top tier. You can also search calls by keyworks that may have been used during the call. What I also love is that it has a text manuscript for each call as well. You can engage with other teammates by leaving notes at specific intervals during the call which will then take them exactly to that reference point. What do you dislike about Gong? I'm not sure I have anything I ...
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AU
Anonymous User
09/25/23
"Key sales tool"
What do you like best about Gong? The ability to search on specific terms said within a sales call is an excellent feature. What do you dislike about Gong? The patience tolerance of 0.7 seems high. What problems is Gong solving and how is that benefiting you? The ability to capture sales conversations and helping with sales training.
AU
Anonymous User
09/25/23
"I love Gong!"
What do you like best about Gong? Gong is the best tool I've used while onboarding at a new job, I can listen to calls my colleagues made in the past and bring myself up to speed on accounts I'll be working on. What do you dislike about Gong? The organization can be difficult, when I search for an account no calls show up. What problems is Gong solving and how is that benefiting you? Helps with training and bringing new reps up to speed.
AU
Anonymous User
09/25/23
"Recording software for calls"
What do you like best about Gong? Automated recording platform, keeps track of my calls. What do you dislike about Gong? Email spam after calls, often fills many additional unneeded emails. What problems is Gong solving and how is that benefiting you? Manage call recording for demo tracking
AU
Anonymous User
09/19/23
"i could sing songs about gong"
What do you like best about Gong? interface of the tool is very easy to operate What do you dislike about Gong? takes time to load while looking for an call What problems is Gong solving and how is that benefiting you? sales analytics and communication coaching
AU
Anonymous User
09/19/23
"i could sing songs about gong"
What do you like best about Gong? interface of the tool is very easy to operate What do you dislike about Gong? takes time to load while looking for an call What problems is Gong solving and how is that benefiting you? sales analytics and communication coaching
CS
Caio S
09/18/23
"Awesome tool!"
What do you like best about Gong? -> Easy to Use -> Perfect for reviewing calls and sales enablement -> Let me focus only on the customer instead of the customer + what information I should save What do you dislike about Gong? -> The call/company search could improve a little -> To maximize the tool's benefits, I use AI platforms to summarize/organize calls in a handoff/framework form, this could be a native feature What problems is Gong solving and how is that benefiting you? -> Sales ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].