Gong Reviews in June 2026: User Ratings, Pros & Cons

"Great value when even a basic user"

What do you like best about Gong? - Being able to review my own recordings and transcripts to recall things I've forgotten - Making it so that prospects don't have to write as detailed notes - Prospects can send recordings and transcripts to those then couldn't make a call - The stats What do you dislike about Gong? Some clients might not love being recorded What problems is Gong solving and how is that benefiting you? Forgetting details of a call...being able to see what I am doing wrong ...

"Valuable Tool"

What do you like best about Gong? Seamlessly records all external calls. Easy to share recordings with customers/prospects. Great insight into calls with the breakdown of what is REALLY happening with your calls. Are they progressing? Is it just small talk? etc.. What do you dislike about Gong? Nothing to dislike. If you're looking for a tool to help analyze calls, review game film and coach productively - look no further What problems is Gong solving and how is that benefiting you? Keeps ...

"Easy to implement and provides powerful insights."

What do you like best about Gong? The Gong platform is intuitive to navigate which meant that we were able to benefit from it without a substantial amount of training. When you do have questions the Gong team is prompt to respond and they provide webinars and other product marketing pieces that build even more value. What do you dislike about Gong? I cannot think of something that I wish Gong would do that it does not. If anything I struggle to make full use of everything that it makes ...

"Solid Program"

What do you like best about Gong? The fact I can filter out calls by account and date What do you dislike about Gong? I think the generated captions are little accurate What problems is Gong solving and how is that benefiting you? It's helping keep accurate analytics

"Mind blowing experience for me!"

What do you like best about Gong? As a new employee, Gong has been invaluable in my being able to come up to speed more quickly. I can find very relevant meetings that I can quickly review to pick up tips, pointers of great presentations and demos, learn about deals and use cases, go back in time to see the progression of a deal and more. The summary information about each meeting, next steps, highlights, identifying competitive deals provides enormous opportunities. I also really ...

"Good"

What do you like best about Gong? I can listen to my calls to improve my performance What do you dislike about Gong? nothing as now , if I can get the incoming calls or voicemail phone numbers What problems is Gong solving and how is that benefiting you? I can listen to my own calls and improve on my pitching abilities and product knowledge

"Great tool for amazing calls and creating written summaries"

What do you like best about Gong? voice to text transcription and in-depth statistics What do you dislike about Gong? Hebrew is not appropriately supported for voice recognition, and hard to seamless setup connection to video conference apps Recommendations to others considering Gong: Check the local language recognition quality What problems is Gong solving and how is that benefiting you? need to summarize calling and analyze the dynamics of the call

"Great for annotating and verifying details of a call"

What do you like best about Gong? As an SDR, gong is great for annotating and verifying details of a call. It's also great to share with a colleague who will be joining the next call. Instead of reading my notes, they can listen for context. It is also great for reviewing your colleagues call when you pass a deal to them and you want insight into how the conversation progressed. Passing a deal over without providing a gong recording feels unnatural. What do you dislike about Gong? The style ...

"Great Sales Tool"

What do you like best about Gong? Great insight into your sales tactics. Lots of interesting data. What do you dislike about Gong? They upsell many great features instead of providing access to the entire software. What problems is Gong solving and how is that benefiting you? Improving sales skills. Acts as a note-taker.

"Gong is Awesome!"

What do you like best about Gong? I love the insights on how I can improve in certain categories in my meetings and the comparisons against the teammates. What do you dislike about Gong? Nothing! Gong should be used by every organization! What problems is Gong solving and how is that benefiting you? Solves recording training calls and able to share easily with clients and cross functional teams as needed. Helps with Sales analytics & talktracks to become better at the missing pieces