Gong Reviews in September 2026: User Ratings, Pros & Cons

"game changer for remote work"

What do you like best about Gong? I love that I can keep up with meetings around the company without having to sit in on them myself. Listening to important calls after the fact to take notes, or to go back and pick out key points for follow up have allowed me to streamline my day. What do you dislike about Gong? I'm still getting used to the mobile version being different than desktop to access all calls but other than that it is performing as needed. What problems is Gong solving and how ...

"Gong and TrustedSite"

What do you like best about Gong? I work as a Sales Operations Administrator for TrustedSite. As someone consistently helping our sales team become better reps, I have found Gong to be a very beneficial tool. We hold weekly call reviews and improve our sales strategy, as well as save clips and information from our recordings using Gong. Gong is integrated with our Zoom and Outreach account, making it extremely valuable for our sales strategies. What do you dislike about Gong? I have not ...

"Gong is a gamechanger"

What do you like best about Gong? Gong has been so helpful with the automatic recording of my own interactions with clients as well as recordings between colleagues for reference and growth. It is so lovely to be able to refer to these interactions for understanding blindspots in my own approach as well as studying the approach of team members I admire for their own success and approach to sales. The automatic breaking down of calls into identifiable subject portions of calls is a huge ...

"Save time, improve notes, improve training"

What do you like best about Gong? The ability to pinpoint key topics of conversation and navigate to them immediately. What do you dislike about Gong? Setup required for proper use of teams tool. What problems is Gong solving and how is that benefiting you? Solving for: Time spent reviewing notes. Time spent sifting through old calls for nuggets of information. Time it takes to request and receive feedback and insights from manager. Difficulty remembering minute details of dozens of ...

"Very Helpful"

What do you like best about Gong? I love that Gong has helped me review past meetings and sales calls to help me be successful in my work What do you dislike about Gong? Nothing so far! Easy to navigate and has been very helpful Recommendations to others considering Gong: Won't regret using Gong. Very helpful with training and reviewing sales calls What problems is Gong solving and how is that benefiting you? I have realized that reviewing my calls with Gong has helped me improve my phone ...

"Gong is a gamechanger"

What do you like best about Gong? Gong has been so helpful with the automatic recording of my own interactions with clients as well as recordings between colleagues for reference and growth. It is so lovely to be able to refer to these interactions for understanding blindspots in my own approach as well as studying the approach of team members I admire for their own success and approach to sales. The automatic breaking down of calls into identifiable subject portions of calls is a huge ...

"Gong is leaps and bounds ahead of any call review platform"

What do you like best about Gong? I like that Gong is very easy to navigaate What do you dislike about Gong? My only dislike is that not every call shows up in Gong. Sometimes I will have had a great convo, enough to have marked down the actual call time and the person only to go in Gong and not be there. What problems is Gong solving and how is that benefiting you? My call quality has gone up with consistent use of Gong

"Save time, improve notes, improve training"

What do you like best about Gong? The ability to pinpoint key topics of conversation and navigate to them immediately. What do you dislike about Gong? Setup required for proper use of teams tool. What problems is Gong solving and how is that benefiting you? Solving for: Time spent reviewing notes. Time spent sifting through old calls for nuggets of information. Time it takes to request and receive feedback and insights from manager. Difficulty remembering minute details of dozens of ...

"Great experience but could be a bit more user friendly"

What do you like best about Gong? Listening to calls with a transcript as well as seeing what percentage of the conversation is me talking. What do you dislike about Gong? It could be easier to filter my calls when I am looking for a specific one or specific set of ones. Recommendations to others considering Gong: Take advantage of all features What problems is Gong solving and how is that benefiting you? Being able to review things I have forgotten in conversation. Also really nice that it ...

"Very Helpful"

What do you like best about Gong? I love that Gong has helped me review past meetings and sales calls to help me be successful in my work What do you dislike about Gong? Nothing so far! Easy to navigate and has been very helpful Recommendations to others considering Gong: Won't regret using Gong. Very helpful with training and reviewing sales calls What problems is Gong solving and how is that benefiting you? I have realized that reviewing my calls with Gong has helped me improve my phone ...