Gong Reviews in September 2026: User Ratings, Pros & Cons
Empowering remote sales teams to close more deals.
Add to compare
Gong offers custom pricing plan
Gong Reviews & Ratings
Are you using Gong?
Spotsaas Editor’s POV
Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more
Gong pros and cons
Gong's Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.
It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.
By identifying top-performing rep behaviors, Gong lets managers coach team members using proven strategies, promoting consistent growth.
The platform helps align product offerings with current market demands, giving businesses a competitive edge.
For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require considerable time and training.
Some users may find Gong's dashboards or reports less flexible for highly specific workflow needs.
Filter results
Sort by :
Showing 2121-2130 out of 2877
AP
Alex P
11/03/21
"One of the best tools I've worked on so far!"
What do you like best about Gong? The way you can do callibration sessions with your colleagues and hear and improve your tasks. What do you dislike about Gong? The way you can't hear the sound sometimes correctly. Recommendations to others considering Gong: Will improve your performance What problems is Gong solving and how is that benefiting you? The way to learn new things from your colleagues while working at the same time.
AU
Anonymous User
11/02/21
"Thought I would hate it - but love it"
What do you like best about Gong? Gong records notes and transcribers your call which makes following up a dream What do you dislike about Gong? Nothing - really simple and easy to use Software What problems is Gong solving and how is that benefiting you? Sales/Customer Success/Accurate and Meaningful follow-ups
AU
Anonymous User
11/02/21
"It is looking amazing the tool but still a lot to work on the tracker triggers to be 100% efficient"
What do you like best about Gong? The Data I can see it is beneficial to coach my team What do you dislike about Gong? The triggers for the trackers need to be more precise, as well as the filters in the calls could be better. What problems is Gong solving and how is that benefiting you? Problems related with the call structure such as the questioning at the beginning
AU
Anonymous User
11/02/21
"Super Helpful"
What do you like best about Gong? I can quickly navigate to the most important parts of my calls. What do you dislike about Gong? I have yet to find something I dislike about Gong. What problems is Gong solving and how is that benefiting you? Gong allows me to be fully engaged and focused in my calls knowing that I can quickly make notes using Gong after my call.
AU
Anonymous User
11/02/21
"Thought I would hate it - but love it"
What do you like best about Gong? Gong records notes and transcribers your call which makes following up a dream What do you dislike about Gong? Nothing - really simple and easy to use Software What problems is Gong solving and how is that benefiting you? Sales/Customer Success/Accurate and Meaningful follow-ups
AU
Anonymous User
11/02/21
"Super Helpful"
What do you like best about Gong? I can quickly navigate to the most important parts of my calls. What do you dislike about Gong? I have yet to find something I dislike about Gong. What problems is Gong solving and how is that benefiting you? Gong allows me to be fully engaged and focused in my calls knowing that I can quickly make notes using Gong after my call.
AU
Anonymous User
11/02/21
"practical and usefull"
What do you like best about Gong? the ability to listen to a recording while reading its notes, to track customer journey/interactions What do you dislike about Gong? the search engine doesn't always work very well Recommendations to others considering Gong: A fantastic tool for managing costumer interactions What problems is Gong solving and how is that benefiting you? tracking process through the call timlines
AU
Anonymous User
11/02/21
"game changer for remote work"
What do you like best about Gong? I love that I can keep up with meetings around the company without having to sit in on them myself. Listening to important calls after the fact to take notes, or to go back and pick out key points for follow up have allowed me to streamline my day. What do you dislike about Gong? I'm still getting used to the mobile version being different than desktop to access all calls but other than that it is performing as needed. What problems is Gong solving and how ...
Read more
MW
Mariah W
11/02/21
"Gong and TrustedSite"
What do you like best about Gong? I work as a Sales Operations Administrator for TrustedSite. As someone consistently helping our sales team become better reps, I have found Gong to be a very beneficial tool. We hold weekly call reviews and improve our sales strategy, as well as save clips and information from our recordings using Gong. Gong is integrated with our Zoom and Outreach account, making it extremely valuable for our sales strategies. What do you dislike about Gong? I have not ...
Read more
TC
Timothy C
11/02/21
"You can do no Wrong with Gong"
What do you like best about Gong? I can pull up my calls from the day before or an hour before and learn from them. Also, right in Gong, there is a place for you and other people to give immediate and direct feedback as to what happened in your conversation and phone call. What do you dislike about Gong? What I dislike about Gong is that you can't have Gong for every conversation I have in life. Because sometimes my wife will swear she told me to take out the trash or tell me something that ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].