Gong Reviews in September 2026: User Ratings, Pros & Cons

"Gong Review! :)"

What do you like best about Gong? I enjoy the ability to not only listen to my calls I made directly through SalesLoft but I also can listen to my coworkers as well! What do you dislike about Gong? Not much to dislike! I definitely can see maybe the interface getting a little bit more organized but other than that I enjoy the product! What problems is Gong solving and how is that benefiting you? I am solving the problem of wondering what to say during calls especially when brining new ...

"Great Training Tool"

What do you like best about Gong? Easy access to previous recording and the ability to watch/listen over and over again to retain information What do you dislike about Gong? Website sometimes takes a while to load. Recommendations to others considering Gong: A great tool for reviewing previous calls or meetings and making them available to anyone in your organization that would like access to them What problems is Gong solving and how is that benefiting you? Helps me review my own personal ...

"Lots of Data, Simple to Navigate"

What do you like best about Gong? I like how easy it is to share clips and files with people on your team. What do you dislike about Gong? The only negative thing I can say about Gong is that there are many features available. This may make it a bit time-consuming to learn each component thoroughly. What problems is Gong solving and how is that benefiting you? With Gong, I can receive feedback from my supervisors and colleagues. We can share insight and build each other up.

"Great platform for interviews and sales calls"

What do you like best about Gong? I love the instant transcripts and section tagging, makes grouping like content together, also the slack integration What do you dislike about Gong? Really only the coast associated with a full license What problems is Gong solving and how is that benefiting you? We interview users of our software and this is great for sharing with the rest of the business and pulling out quotes for testimonials

"Great platform for interviews and sales calls"

What do you like best about Gong? I love the instant transcripts and section tagging, makes grouping like content together, also the slack integration What do you dislike about Gong? Really only the coast associated with a full license What problems is Gong solving and how is that benefiting you? We interview users of our software and this is great for sharing with the rest of the business and pulling out quotes for testimonials

"Even though they record your calls, it's actually very helpful"

What do you like best about Gong? learning from it. it helps me hear what others say and I can apply that to my calls. What do you dislike about Gong? not a lot, maybe the transcript is a bit rough most of the time but other than that its ok. What problems is Gong solving and how is that benefiting you? my sales pitch.

"Even though they record your calls, it's actually very helpful"

What do you like best about Gong? learning from it. it helps me hear what others say and I can apply that to my calls. What do you dislike about Gong? not a lot, maybe the transcript is a bit rough most of the time but other than that its ok. What problems is Gong solving and how is that benefiting you? my sales pitch.

"It is a must have tool for a sales team!"

What do you like best about Gong? It helps coaching, improvements on what AEs should focus on, development check ins and just a good overall tool for assetment What do you dislike about Gong? I think the functionality is great if they continue to add in more forecasting and AI data. What problems is Gong solving and how is that benefiting you? To really hear how we handle prospects and take them through our sales process.

"It is a must have tool for a sales team!"

What do you like best about Gong? It helps coaching, improvements on what AEs should focus on, development check ins and just a good overall tool for assetment What do you dislike about Gong? I think the functionality is great if they continue to add in more forecasting and AI data. What problems is Gong solving and how is that benefiting you? To really hear how we handle prospects and take them through our sales process.

"Great tool for internal growth and learning"

What do you like best about Gong? Access to all footage of calls helps me as an SDR prepare for being an AE because I can hear how my co-workers are handling calls, questions they are asking, and the knowledge they have. What do you dislike about Gong? I wish the user interface was a little smoother. Sometimes it's hard to find certain calls and navigating the app can be difficult. What problems is Gong solving and how is that benefiting you? Gong brings light to all prospect-facing ...