Gong Reviews in June 2026: User Ratings, Pros & Cons

"Can't imagine a world without Gong now..."

What do you like best about Gong? It's so amazing to not have to religiously take notes during a Sales or Customer call. Gong has saved me a couple of times in not remembering a certain thing and I just simply go back and ctrl + f the meeting transcript to figure it out again. We also find it so helpful in onboarding new employees who can listen to calls to get a sense of what people are thinking / feedback we get. Lastly, our product team relies heavily on feedback through Gong, whether ...

"Gong is the best tool to learn how to sell a product"

What do you like best about Gong? Gong helped me with learning the product and how to sell it at my last company. Before Gong, there wasn't a tool that could help me learn how to manage meetings and talk to potential and existing customers. What do you dislike about Gong? Privacy. I'm not sure if there's a way to change this, but I didn't have an option of which recorded meetings I wanted available in Gong. I'd like to option to choose which one's to make public to everyone. What problems ...

"Good so far"

What do you like best about Gong? captured recordings and details also easy to navigate What do you dislike about Gong? audio is not that clear and it could be better What problems is Gong solving and how is that benefiting you? audio improvement

"Gong - 10/10"

What do you like best about Gong? Gong is the best B2B revenue intelligence platform. I can easily track and manager my open/closed pipeline. I love that they are encorporating AI technology into the platform, now I can see brief summaries of my meetings, what was discussed and what I still need to follow up on. What do you dislike about Gong? Nothing I can think of! Gong has all the capabilites I would need. What problems is Gong solving and how is that benefiting you? It provides accurate ...

"A must for any sales team"

What do you like best about Gong? Coaching & Analysing calls to improve my sales performance What do you dislike about Gong? little guidance from customer support on best practices What problems is Gong solving and how is that benefiting you? On a Day to Day Basis, gong supports me to anaylse my sales calls, providing me with a clear summary of what was spoken about etc. allows me to keep on top of my deals and ensure nothing is missed. And if it has been missed, i know what to ask on the ...

"Amazing for Learning"

What do you like best about Gong? I love how you can get access to it on your phone and learn from them on your off time What do you dislike about Gong? Wished it record more calls rather than just a few selected ones What problems is Gong solving and how is that benefiting you? Training for sales

"Easy use, Transcript recording so valuable!"

What do you like best about Gong? The transcript recording is so valuable with how we use this program. It makes it easy to find text, select it, and skip to that part of the video. The ability to tie Gong to my calendar and invite itself as a named entity makes it so much easier just to set it and forget it. We use this program daily within our company, and it hasn't faulted in inviting itself to meetings when integrated with your calendar. Within a few minutes of your meeting ending, you ...

"Amazing tool to help managers and reps improve"

What do you like best about Gong? I love that I'm able to see all communications and all calls with no legwork. I use Gong to run all my pipeline meetings and it allows me to stay up to date on deals without nagging reps to log activity. What do you dislike about Gong? Occasionally it doesn't work on a monday morning - possibly updates to the system. What problems is Gong solving and how is that benefiting you? Lack of visiblity into deals Difficulty coaching to specific behaviors

"Amazing product with an amazing user experience"

What do you like best about Gong? Search capabilities Speech to text logs What do you dislike about Gong? Icons are not always intuitive Deeper analytics What problems is Gong solving and how is that benefiting you? Review Sales conversations to identify customer problems Reuse recordings for internal trainings

"Good tool for call analysis"

What do you like best about Gong? Very easy to use and navigate. It's automatically turned on for my calls and I'm able to get a good analysis of calls for me and my team. I can also view calls directly integrated into Salesforce. What do you dislike about Gong? It's a bit on the pricey side from what I've been told. What problems is Gong solving and how is that benefiting you? Helps me with note taking and managing the calls for my team.