Gong Reviews in September 2026: User Ratings, Pros & Cons

"If you are in Sales- you need GONG!"

What do you like best about Gong? We all know that even the best of sales people can not capture all the verbal/non-verbal cues that take place in a sales call. Gong allows you to carefully review the follow ups and feedback during your calls and also assess your own delivery of presentations in calls. It's an invaluable tool to share with others in your organization as well. Highly recommend. What do you dislike about Gong? Nothing at all- like everything about the use of ...

"A highly valuable learning tool for any sales space!"

What do you like best about Gong? Allows you to be fully engaged with the call and use a review / look back of the recording to gather meeting notes. Perfect way to listen to other calls without being intrusive. What do you dislike about Gong? At this point nothing, its a solid tool for sales teams. Recommendations to others considering Gong: You won't regret the investment What problems is Gong solving and how is that benefiting you? Visibility into the client facing meetings of ...

"Gong - Great Training and Sales Tool"

What do you like best about Gong? We have been using Gong for about a month and the best thing that I like about it is the ability to easily review a call and see where I am spending the most time during a prospect call. What do you dislike about Gong? So far, I have yet to find something that I dislike. The tool is very easy to use and gives a lot of important feedback. What problems is Gong solving and how is that benefiting you? There are many times that in the past, I have gotten off of ...

"Gong is super easy to navigate!"

What do you like best about Gong? Gong is super easy to navigate! I can easily share recordings internally and externally with clients. I also like the ability to increase the speed for a quick listen. What do you dislike about Gong? Nothing, I enjoy using Gong! It would be great if I was able to see who viewed the recording. It shows it's being reviewed but I would like to know who reviewed it. What problems is Gong solving and how is that benefiting you? Being able to share recordings ...

"Perfect for teams that need help staying organized"

What do you like best about Gong? I recently joined a new team and Gong has helped me look back at my teams work with clients to better prepare for how I will structure my calls in the role. It also helps to be able to review my own work as I am in the deal cycle What do you dislike about Gong? Sometimes it's hard to find calls - they either don't populate under the client name or the employee name, but if you spend an extra minute looking around, you can usually dig it up. What problems is ...

"Gong is like a sales rep's safety net"

What do you like best about Gong? I love that with Gong I can see all my and my entire team's previous interactions with any account. That allows me to be more strategic in my outreach efforts and personalized in follow-up efforts. In more instances than one this has accelerated my sales cycle. What do you dislike about Gong? I think that because Gong is so robust, sometimes it is hard to search for the exact that I am looking for. That means that that the filter function can use some work, ...

"I enjoy working with Gong, helps me to catch up with meetings I couldn't attend in the best way"

What do you like best about Gong? I can run the time faster. I love the transcript mode (for capturing notes) What do you dislike about Gong? sometimes it doesn't catch well how's speaking What problems is Gong solving and how is that benefiting you? I'm listening to customers talking with CSM and Sales. as a product manager it helps me hear our customers voice

"Amazon Review"

What do you like best about Gong? The ability to see the script and analytics What do you dislike about Gong? Gong joining the meeting sometimes cause confusion if the customer shows up a bit earlier to the call What problems is Gong solving and how is that benefiting you? I need less notes during my calls that are recorded

"Great Learning Tool"

What do you like best about Gong? The accurately written transcripts are super helpful What do you dislike about Gong? The listen-in feature has a lot of lag for the video What problems is Gong solving and how is that benefiting you? The most significant benefit was quickly understanding best practices in client conversations by watching other team members in action.

"Amazing platform!"

What do you like best about Gong? User friendly, possible to costumize, time saver, overview of all team and activity What do you dislike about Gong? Too many features sometimes is overwhelming What problems is Gong solving and how is that benefiting you? Follow ups and remembering important details about deals