Gong Reviews in September 2026: User Ratings, Pros & Cons

"Gong helps me win more deals"

What do you like best about Gong? I love the call transcriptions. Super easy to review calls for recap emails, prepare for further conversations, and proactively seek coaching from management. What do you dislike about Gong? A little intimidating for the individual contributor, without any prior experience or formalized product training. What problems is Gong solving and how is that benefiting you? What's my pipeline? How are my deals progressing? What deals need attention? Where did my ...

"Excellent to collaborate and review calls"

What do you like best about Gong? Having the opportunity to listen to different calls that the team is having and been able to discover needs, ideas, pains, etc. And also it's a good tool to coach and train different people in our team. What do you dislike about Gong? I really don't dislike anything. For our business purposes is a good solution What problems is Gong solving and how is that benefiting you? We can train better our sales team, and also we can be able to listen to specific ...

"Wonderful way to review and become better from call listening"

What do you like best about Gong? The ease of access to my calls and the filters What do you dislike about Gong? How many it records and sends. Sometimes becomes over whelming What problems is Gong solving and how is that benefiting you? Call disecting and betterment of overall call qaulity

"Great Solution! Allows me to review how well we did on a sales call."

What do you like best about Gong? Integrates with Zoom and allows me to listen to meetings afteward and get insights. What do you dislike about Gong? I haven't found anything that I don't like so far. What problems is Gong solving and how is that benefiting you? Getting updates on meetings I missed and reviewing sales calls afterward to make improvements for future sales calls.

"Builds such a helpful history!"

What do you like best about Gong? Being able to look back at client conversations when details are in doubt. What do you dislike about Gong? Nothing that I have encountered. There haven't been any issues. What problems is Gong solving and how is that benefiting you? Misremembered details, transfer of data from previous ownership to current ownership.

"Easiest way to access any trainings"

What do you like best about Gong? I love that Gong starts automatically on the calls. The integration is seamless and really easy to access the content after. This has been really helpful to catch up on any missed training videos or re-review topics discussed. What do you dislike about Gong? There's really nothing to dislike about Gong. It's been really easy to use and very insightful for the team. What problems is Gong solving and how is that benefiting you? It's helped with our sales team ...

"I am enjoying getting feedback from colleagues and therefore getting better at closing the sale."

What do you like best about Gong? Reviewing my tutoring sessions for details missed and for personal growth. What do you dislike about Gong? Nothing so far, it is a very useful tool! Recommendations to others considering Gong: None at this time What problems is Gong solving and how is that benefiting you? The problem I am solving is getting fast and accurate feedback from colleagues and managers. The benefit is the feedback given is time-stamped at the exact time the feedback applies.

"Gong Excellent for Call Reviews"

What do you like best about Gong? The transcripts of the calls. If you get someone to tell you their email, but you are having a hard time spelling it, GONG will provide the spelling for you. What do you dislike about Gong? What I dislike is that it does not record every single call since some states have restrictions on the calls. What problems is Gong solving and how is that benefiting you? How to talk to clients, I can fix my mistakes during the calls.

"No more note-taking! Gong's got it!"

What do you like best about Gong? I love the notetaker tool. This allows me to focus on the conversation and be present in the moment versus scrambling to take notes or clicking away while a customer speaks. What do you dislike about Gong? I haven't spent that much time on the tools. I don't have anything I dislike in particular. What problems is Gong solving and how is that benefiting you? Gong has made it easier for me to review my own and my colleague's calls. We're able to leave ...

"Very useful product"

What do you like best about Gong? I honestly don't have time to listen to 2000 calls every week, but Gong does.. and it tells me what I need to know! Great What do you dislike about Gong? The amount of time that it takes to update once a new tacker was added What problems is Gong solving and how is that benefiting you? Easier QA, easier to track conversations