Gong Reviews in August 2026: User Ratings, Pros & Cons

"Great tool for teams who seek to improve"

What do you like best about Gong? I love that I don't have to take notes and can review calls later to improve my talk track. What do you dislike about Gong? Tough to say! It's pretty good. I can't really think of anything. What problems is Gong solving and how is that benefiting you? Being able to review my calls and get feedback from my manager and other team members. I've become better after the feedback.

"Helpful listening with calls and learning"

What do you like best about Gong? I like being able to review calls and take notes. What do you dislike about Gong? Theres nothing that i dont like about this so far. Ive loved every aspect Recommendations to others considering Gong: nothing so far. I love it all What problems is Gong solving and how is that benefiting you? I get some really good insight of how meetings are run from watching and listening to reps on disco calls

"Sound the Gong!"

What do you like best about Gong? I love how Gong not only records my calls but also transcribes them so I don't have to write anything down during the call. I can sit and listen to my client! Its a great tool! What do you dislike about Gong? I haven't found anything I dislike about Gong yet. It's rare for a sales tool to be like this. Recommendations to others considering Gong: Try out Gong if you haven't before! What problems is Gong solving and how is that benefiting you? Gong is helping ...

"Extremely User Friendly"

What do you like best about Gong? User friendly Multiple useful features Multiple features are available, making the user experience very easy Transcripts are available too What do you dislike about Gong? Nothing that I have come across so far that I dislike What problems is Gong solving and how is that benefiting you? Im able to do my trainings by listening to my colleagues calls I can refer back to the calls to improvise I do refer back to calls to find answers to some client questions

"Great tool to improve on client calls"

What do you like best about Gong? I love the gong's stats after each call and how smooth it is to add it to each meeting. What do you dislike about Gong? I'd love to see stats for all people in the call, especially if they're on the same team. What problems is Gong solving and how is that benefiting you? The main benefit I've seen is that I'm able to understand where I'm not doing a great job so I can improve.

"The absolute best software to use for monitoring and pushing forward your sales goals."

What do you like best about Gong? The most helpful thing about using Gong is that they provide you with insights on why a particular deal you're working on may be at risk. They offer tangible solutions to help you save deals that (at least in my case) have been extremely valuable in engaging with prospects and continuing the conversation. In addition to this, their recording services are the best that I have ever seen. Not only are you getting a video and audio recording of the call, but ...

"great for remembering things said on a call to reference info later on!"

What do you like best about Gong? the automatic notetaker that records a transcript of what was said on the call What do you dislike about Gong? how it announces itself at the beginning of the call What problems is Gong solving and how is that benefiting you? dont have to worry about taking notes on everything that was said

"LOVE Gong. Would have killed to have this at my other jobs."

What do you like best about Gong? How it allows me to look back at a call so that if I forgot one important detail, I can go back and listen to find it. What do you dislike about Gong? I cannot think of anything. The tool is incredible. Recommendations to others considering Gong: Do it. You will NOT regret it. What problems is Gong solving and how is that benefiting you? Remembering important details about the call I made, being able to get coaching from my manager, and listening to ...

"Fabulous software"

What do you like best about Gong? Reviewing the recordings in 2x speed to catch anything I missed What do you dislike about Gong? Automatically sending recordings after every meeting Recommendations to others considering Gong: n/a What problems is Gong solving and how is that benefiting you? Able to look for information you've forgotten and share calls with managers that aren't able to join

"Gong has revolutionized the way I do business"

What do you like best about Gong? The ability of Gong to transcribe, skip speakers and fast forward has made it so much easier to pay attention to the prospect during the call and quickly review and capture notes after What do you dislike about Gong? Really nothing bad to say on this. the features of Gong are more than helpful and works well with my Zoom meetings and promptly delivers an email when the recording is ready What problems is Gong solving and how is that benefiting you? Best ...