Gong Reviews in August 2026: User Ratings, Pros & Cons

"Gong!!! Insights that I were not aware existed!"

What do you like best about Gong? The insights that are gained by the overview screen of the recording are incredible. We use Zoom and the built in integration between Gong and zoom really help me to be able to review the call, understand the purpose, and collect important data that I may have missed during the call. What do you dislike about Gong? There is one item that I think would be useful. The ability for the system to recognize when it is a personal call and automatically delete or ...

"Great product"

What do you like best about Gong? I love being able to go back in and listen to myself. I've learned lots from hearing myself and reading back over the transcripts. It's also great to send to my leaders to hear their thoughts as well. What do you dislike about Gong? The transcripts sometimes are not as accurate with the technologies I talk about. What problems is Gong solving and how is that benefiting you? I've been able to catch information I would've usually missed.

"Can't imagine not using it"

What do you like best about Gong? Being able to go back to the whole history of calls and emails with an Account all in one place. I also love that I don't have to worry about taking notes during a call anymore. What do you dislike about Gong? There isn't much to dislike. I the auto-transcript function could be improved if possible. What problems is Gong solving and how is that benefiting you? Enabling continuity with client relationships despite change of hands. Things are not fallen ...

"Incredible analytics to make better leaders"

What do you like best about Gong? I live in the gong dealboard. I can see the type of activity taking place on each deal, frequency and understand any risk factors (inactivity, lack of involvement, pricing not discussed, etc). Those insights enable me to follow up with reps and effectively support them in their deal strategy. What do you dislike about Gong? Nothing. Gong is so robust. I'm constantly impressed by the new features that are released. What problems is Gong solving and how is ...

"Build extraordinary libraries beefed up with stellar analytics"

What do you like best about Gong? Gong gives you the ability to build expansive libraries of resources for all levels of professionals which are made profoundly insightful through AI analytics What do you dislike about Gong? Sometimes participants don't notice that Gong is recording until late in a meeting, and it can put them on edge What problems is Gong solving and how is that benefiting you? Understanding the different stages of a call, talk times, tone of voice, etc. etc. etc.

"Best sales analytics tool"

What do you like best about Gong? Gong is a great tool to use to focus on the conversation instead of scribbling notes. You can go back and review your recording and see important analytics that drive the impact of the next steps in the sales process. What do you dislike about Gong? The only thing that bothers me about Gong is the search functionality. I believe that it could be a little more refined. What problems is Gong solving and how is that benefiting you? Our company works ...

"Gong- stability and professionalism"

What do you like best about Gong? Great for stability, accountability and professionalism across the company. If someone can't attend a meeting, they don't need a recap, just a link. If you revisit a prospect, you can pick up where you left off after a quick scan of the previous conversation and remember small details that would be impossible to remember in the 1000's of conversations you have in a month. What do you dislike about Gong? The only minor issue is asking for permission to use ...

"must have"

What do you like best about Gong? all records being transcribed, the alerts, and the new deal module review is very useful - hold weekly call and deal reviews leveraging gong What do you dislike about Gong? the search feature can be clunky at times when trying to find a call Recommendations to others considering Gong: must have for any sales organization What problems is Gong solving and how is that benefiting you? deal prep, coaching, sales enablement - leverage the deal review section every am

"peyton gong reveiw"

What do you like best about Gong? that i can listen to my teammates recordings which is helpful in ramping up What do you dislike about Gong? not everything is recorded. a way to see peopls faces while they are screensharing would be nice What problems is Gong solving and how is that benefiting you? being able to see where we need improvement. Im benefiting financially bc of the timesaving aspect

"AMazing Platform"

What do you like best about Gong? I love the tracking elements of words or topics. Gong allows for better searching, coaching, and training. What do you dislike about Gong? I have not found anything that I dislike so far. What problems is Gong solving and how is that benefiting you? Gong has provided a way to see gaps from training to delivery to clients. Gong has allowed us to coach better.