Gong Reviews in August 2026: User Ratings, Pros & Cons

"Great platform overall!"

What do you like best about Gong? That I can send snips of my to clients. I can also track how long I talked compared to them, which is helpful as well. What do you dislike about Gong? As of this moment, nothing. Sometimes the note taker doesn't attach to my calls if I book a call and have it within 24 hours. What problems is Gong solving and how is that benefiting you? Understanding how much I talk compared to my prospects/clients so that I can focus on rambling less. Also, understanding ...

"Sales Ops Analyst"

What do you like best about Gong? Easy to use and great insights provided to all employees What do you dislike about Gong? Should be an easier way to organize calls What problems is Gong solving and how is that benefiting you? Clear and concise

"Invaluable Success Tool for Any Seller"

What do you like best about Gong? Gong is extremely intuitive. I'm surprised at simply how incredible and easy to use the UI is. I can find any of my calls at any time, not only to review for coaching, but to go back over if I forgot to take notes. It is an incredible tool that I can't imagine life without. What do you dislike about Gong? The only thing I don't like is that it sometimes logs the company name instead of the lead name, making it hard for me to find specific calls. I think ...

"Essential for meetings with prospects"

What do you like best about Gong? I am a big fan of how easy it is to use. What do you dislike about Gong? nothing! I have not had a single issue with Gong What problems is Gong solving and how is that benefiting you? Rather than focusing on typing notes and missing things that my prospects are saying, I can rest easy knowing Gong is recording, so I can focus on the conversation

"So much info and so easy to use"

What do you like best about Gong? The analytics and the ease of use of Gong. Tracking of calls to later go back to to retrieve information What do you dislike about Gong? Learning what to do with all the information What problems is Gong solving and how is that benefiting you? Hearing what I actually say on a call and refining the "pitch". Also, the ability to retrieve information that I may have missed on a call.

"I love the features Gong has"

What do you like best about Gong? It's easy to find past calls. I like the search function. I also like that I can look at the transcript and see the timestamp for when certain people are talking. What do you dislike about Gong? I don't dislike anything about Gong at the moment. What problems is Gong solving and how is that benefiting you? Great for listening to past calls and for note taking.

"clean UX. Easy to use. Great for reviewing Google Meets"

What do you like best about Gong? Great for reviewing Google Meets. Simple to find past calls to review. What do you dislike about Gong? I haven't used Gong long enough to have "dislikes" yet. What problems is Gong solving and how is that benefiting you? Thanks to Gong, we can auto-record our google meets for review and use them for future new-hire training sessions.

"No better note taking / coaching solution for customer calls"

What do you like best about Gong? Gong's UI is super easy to use and understand, and the transcriptions of customer conversations are very accurate. Easy to navigate through calls, whether it's for note-taking or coaching purposes. Can be accomplished quickly. What do you dislike about Gong? There's not much that I dislike about the solution. Maybe the ability to slow down the speed of conversations for more effective note-taking. What problems is Gong solving and how is that benefiting ...

"Gong improves my sales performance more than any other factor, hands down."

What do you like best about Gong? I use Gong every day to review, analyze, and improve my sales performance. Reviewing my calls whenever, wherever, is genuinely invaluable and makes all the difference. What do you dislike about Gong? Honestly, I see no downside of using Gong. I try to recall the days when I didn't have a tool like this at my disposal - it's horrible. I can't imagine a world without Gong. What problems is Gong solving and how is that benefiting you? Because of Gong, no ...

"Must have for any asynchronous sales organization"

What do you like best about Gong? Its ability to extract valuable insights from calls for improvement and preparation. What do you dislike about Gong? Everyone across my organization uses it at high volume so sometimes I can be challenging to find a past call quickly and easily. What problems is Gong solving and how is that benefiting you? I have been in asynchronous onboarding mode for 3 months. Gong has been a life saver in terms of tanning up, learning thw key value points and use cases ...