Gong Reviews in June 2026: User Ratings, Pros & Cons

"No longer forget what you next step was"

What do you like best about Gong? The next steps and summarys are fantasitc for someone who has back to back external meetings. What do you dislike about Gong? the search and interface can be a little busy at times when trying to find a meeting. What problems is Gong solving and how is that benefiting you? When you have back to back meetings and stuggle to note down all the next steps or when you have to rememeber what you spoke about in the last meeting but dont want to watch the whole ...

"Impressive platform with great functionalities"

What do you like best about Gong? Conversation intelligence functionalities provides great insights. What do you dislike about Gong? Deal monitoring functionality is super insightful however not relevant for my role. What problems is Gong solving and how is that benefiting you? Gong is providing great insights on how sales calls are conducted. This allows managers to review converastions, provide feedbacks and address changes if needed.

"Quick Solution to Accelerate Sales"

What do you like best about Gong? Being able to go back and through the transcript feature toeasily identify key areas that the customer is looking for. Further the features that allow for quick synopsises of the call make it easy for custoer support. What do you dislike about Gong? I do not like how it takes an extra spot on the screen, it can make the meeting seem busy. What problems is Gong solving and how is that benefiting you? Helps me mainly convert more sales

"Amazing Software"

What do you like best about Gong? The ability to make public and private libraries. What do you dislike about Gong? The only thing is that the calls are not available in realtime, that can be an issue with intigration in workflow What problems is Gong solving and how is that benefiting you? Helping me coach new hires and tenrued reps and indentifying areas of opportunities

"Gong - The tool you need to take your ops to the next level!"

What do you like best about Gong? Gong can help you track important information during businees meetings! The platform itself is very intuitive, you can integrate SF to it and have a super updated pipeline, nice and easy to ready during pipeline analysis. What do you dislike about Gong? There's nothing I dislike about Gong. In fact, Gong is a crucial part of our operation! What problems is Gong solving and how is that benefiting you? Gong is helping our team keep track of the deals we have ...

"Segregated folders in GONG"

What do you like best about Gong? We can tag our team leaders in quality in real time to get a better feedback without missing on any pointers. This also helps us understand how we can improve our calls and GONG has been one of the better opprtunities to upskill our sales task What do you dislike about Gong? This doesnt have AAR and Budget folders to hear all the call and understand how we can learn from others and improve our calls What problems is Gong solving and how is that benefiting ...

"Great Tool for Sales & CS"

What do you like best about Gong? Gong's UI has improved a lot a is now really intuitiuve. I love that it reminds me of my recent calls, it updates my on my pipeline, and it allows me to share as much or as little of a call that is relevant with colleagues and clients. What do you dislike about Gong? Gong can be a bit overwhelming because it does offer so much in it's functionality, however, if you know what you are looking for, you can easily find it and build a workflow around it. What ...

"Essential for a CSM's tech stack!"

What do you like best about Gong? - Don't have to take notes or plan next steps! - AI summaries of prior calls (helps recap content and plan for future calls) - Insights into the way I speak (patience, interactivity) etc. I have learned a lot about myself! - Straightforward UI and super responsive. What do you dislike about Gong? - There isn't a single thing I don't like. I don't know how I've lived this long without it, and if I change roles, I'll look for jobs that utilise Gong for ...

"GONG ROCKS"

What do you like best about Gong? I love gong! Very easy to use, use to navigate. I love it What do you dislike about Gong? Slow but easy to use - could have quicker functionality What problems is Gong solving and how is that benefiting you? I work for a company that uses this daily for all our recordings

"Can't Work Without It"

What do you like best about Gong? The transcription and note taking is critical. I'm in Sales and can't write perfect notes of each call while still actively listening. With Gong, I know I can go back and listen or read through my calls to see if I missed anything or should have responded a different way. Truly couldn't do my job without it. What do you dislike about Gong? The only thing I can think of is that I have to refresh my authentication pretty regularly. Small price to pay. What ...