Gong Reviews in June 2026: User Ratings, Pros & Cons

"Revolutionizing sales analytics"

What do you like best about Gong? I've been using Gong.io for the past few months and it has significantly upped our sales game. The insightful analytics and call transcription features have been invaluable, helping us to hone in on what works and refine our sales strategies. What do you dislike about Gong? I've mostly had a positive experience with Gong.io, but have noticed it sometimes struggles with accurately transcribing accents. This has required manual correction on our part. Besides ...

"Unlimited personal development for any role!"

What do you like best about Gong? The AI functionality is super powerful to help summarize meetings and help be more efficient What do you dislike about Gong? Sometimes, there is so much available so a bit more resources on how to find things would be helpful. What problems is Gong solving and how is that benefiting you? Increasing the efficiency for me to remind myself how the previous conversation went, what we talked about, and what I should prepare before going into the following ...

"Essential tool for anyone in SaaS sales"

What do you like best about Gong? the new highlights tab makes my life easier in case i miss some notes or incase i need a quick summary What do you dislike about Gong? not much at all honestly, it's perfect for what i do What problems is Gong solving and how is that benefiting you? summaries and notes

"improve myself"

What do you like best about Gong? Listening to top salespeople calls ad reviewing mine What do you dislike about Gong? The fact that calls get deleted even if you save them What problems is Gong solving and how is that benefiting you? getting new pitching ideas

"I find it a great mechanism to uncover valuable insights!"

What do you like best about Gong? I’ve applied gong in our organization, and I specifically love the automated functionalities that gong provides. It enables me to identify keywords in clips and conversations which makes it easier for me to follow particular trends. Gong, without fail, senses whenever it is about competitors when talking about sales conversation. Everything was clear – the pricing model, and the demo they provided was well appreciated in my decision making. What do you ...

"Gong is a great tool for sellers"

What do you like best about Gong? The ability to notetake is unparraleled. Lets sellers stay in the moment on calls with the backup of being able to transcribe, call out deliverables, and next steps. What do you dislike about Gong? Only thing I wish is that it got me the recording quicker and transcribed the notes quicker as well. What problems is Gong solving and how is that benefiting you? Recording and transcribing sales calls, giving transparency from team members into calls, and notetaking.

"Intuitive and user friendly"

What do you like best about Gong? I like that it provides a searchable and navigatable transcripts. I love that it provides summaries and action for next steps. What do you dislike about Gong? It can sometimes be hard to search for a specific recording. What problems is Gong solving and how is that benefiting you? It allows for transparency and coaching. everyone has access to calls and in a remote work space it makes life easier. It is also a great tool for coaching opertuities and group ...

"Quick and easy"

What do you like best about Gong? Gong is Easy to use, great to help pin point areas of opportunity and ease of implementation for growth and integration What do you dislike about Gong? There is nothing in gong I dislike, its is great for quality calls and grow customer support What problems is Gong solving and how is that benefiting you? It is helping keep our strategy by understaning when and where there might be faults

"Quicker way to learn"

What do you like best about Gong? I love how easy it is to find a call using the different filters. Sometimes I'll forget the name of the person I spoke with but remember what I've said, being able to search by a certain word saves me from scrolling. It also helps with learning and growing. I am able to search by a certain word in gong which will show me the percentage of how often I use that word which helps me properly identify what adjustments I need to make. What do you dislike about ...

"game changer for being able to listen to calls"

What do you like best about Gong? I love the fact that even if you're just fishing for random calls you get a quick preview so you know what to expect before you play it. What do you dislike about Gong? Honestly, I don't really have any negative feedback on the software What problems is Gong solving and how is that benefiting you? At my last job, if you weren't in office you weren't going to be able to listen to your peers calls. Obviously Gong isn't the only software that records calls but ...