Gong Reviews in August 2026: User Ratings, Pros & Cons

"super easy to use and share with your colleagues"

What do you like best about Gong? Sharing opportunities, email integration What do you dislike about Gong? The recording is not always accurate, there are mistakes What problems is Gong solving and how is that benefiting you? Involve the manager and team members in meaningful conversations in a way that allows them to save a lot of time

"Account Executive"

What do you like best about Gong? I like the ease in which you can easily review all correspondence related to a sales opportunity (email, calls, conferences, etc) with the approriate integrations. The playback feature for calls and the ability to filter by speaker, adjust speed, and quickly skip ahead or send snippets makes Gong highly useable. What do you dislike about Gong? I would like the ability to tag a last-minute meeting to be recorded in Gong. As is, these meetings do not get ...

"Gong review , great experience"

What do you like best about Gong? Visibility into calls, analytics on topics, deal management and insights What do you dislike about Gong? Analytics can be improved, deal data and reporting What problems is Gong solving and how is that benefiting you? Training of sales reps, insights into deals, forecasting and looking into problematic deals

"Love Gong"

What do you like best about Gong? Gong is so helpful for the remote work that we do; i can go back and listen to my calls and my manager can do the same. There are so many cool features that help us focus on what we want, without having to do all of that manual work! What do you dislike about Gong? Really not much that I dislike about Gong, it's easy to use and often with sales tools they can be outdated and clunky,this is really user friendly and ive never experienced any glitches What ...

"Gong is great for your Sales call//training needs"

What do you like best about Gong? I like the dashboard view of Gong. It is easy to navigate between your own calls and calls from other team members. It is also helpful seeing the associated deal amount on the calls that are attached to specific deals. What do you dislike about Gong? I don't think I am using Gong to its fullest capacity. This is in part of my internal management though, not necessarily the product. There is a lot we can do inside the platform. Recommendations to others ...

"steal like an artist"

What do you like best about Gong? Being able to watch my teammates boss their calls. So I can learn from them and become a rockstar faster. I love coming in to see somebody has watched my call and given feedback. What do you dislike about Gong? Not much at all. If there was one thing it would be people don't put there calls into folders for me to find them quicjer. If there was a way to automate this it would be great. What problems is Gong solving and how is that benefiting you? I am able ...

"Easy to use, flat out works"

What do you like best about Gong? Easy to record, easy to playback and skip to the relevant part of your meeting that you are looking for. Our whole team can review our calls, great for internal and external sharing. What do you dislike about Gong? Not a whole lot to dislike. I would like the snippets to be a little easier to create. It's not very intuitive, but once you understand how to do it, it's relatively simple. What problems is Gong solving and how is that benefiting you? Sharing ...

"Most useful customer-facing business tool"

What do you like best about Gong? Gong is clear in audio, keeps track of speakers, has transcripts, and records screen share. It helps me all the time with following up with my clients and is so hassle-free. What do you dislike about Gong? Nothing! I feel like for everything that it does there is nothing lacking right now for me in a customer facing role. What problems is Gong solving and how is that benefiting you? N/a with problems. I love that the video playback doesn't store in my own ...

"New Day ...new deal with Gong"

What do you like best about Gong? As a manager, I love the deal warnings board and the ability to link right to our CRM to make changes and adjustments. I will use this in my 1:1s with my sales team. The reviews will better stage the deal and remove "happy ears" to close. What do you dislike about Gong? Not sure yet. I have been on Gong for 2 months. What problems is Gong solving and how is that benefiting you? We are deploying and improving our forecasting. Having a true forecast is ...

"Excellent tool for training."

What do you like best about Gong? The ability to watch myself in real-time and learn What do you dislike about Gong? There's nothing really to dislike. The video doesn't lie so it just super helpful. What problems is Gong solving and how is that benefiting you? I'm solving my words/expression on camera with clients and also having video intelligence to use later.