Gong Reviews in June 2026: User Ratings, Pros & Cons

"Gong is Great for Sales Training"

What do you like best about Gong? I love the functionality of recorded SDR calls as well as demos pitched by AEs because it is a great learning tool. You can hear how your peers are handling objections/talk tracks and can implement into your own workflow. What do you dislike about Gong? Gong is so easy to use, I don't have anything that I dislike! What problems is Gong solving and how is that benefiting you? Gong is a learning tool that is helping me change/update my talk track accordingly ...

"A necessary tool & aid for all salespeople"

What do you like best about Gong? My facorite feature, the spotlight. Such a nice recap of the conversation. But of course the recording, action items and ability to reference the script is extremely helpful. Easy to use, good integration. What do you dislike about Gong? Call rating, especially when it comes to patience. Filler words count as interuptions so you almost have to speak like a robot and do facial agreements only so that it doesn't count against your rating. What problems is ...

"Back into Client Facing Role"

What do you like best about Gong? I recently moved back into a client facing role and using Gong's insights features including call recap, next steps and the new 'ask anything' has made getting up to speed quickly on account interactions not only possible, but a dream! I use Gong all day every day. What do you dislike about Gong? At least the way we have it set up, it's really designed to prioritze one call or account owner. In our business, we have two primary players in each acocunt, so ...

"Most complete sales platform to date"

What do you like best about Gong? Everything! Gong does a tremendous job of consolidating the many tasks involved with closing deals and relaying that information in a concise platform. What do you dislike about Gong? Nothing. Gong doesn't have any issues and if they do its fixed quickly. What problems is Gong solving and how is that benefiting you? Call reporting, note taking, coaching, feedback, next steps, organization. Allows improved performance, quicker sales cycles and higher ACV.

"Gong changes the way we sell with every single call"

What do you like best about Gong? Being able to rewatch calls and see things that are brought up in the conversation is absolutely transformative, but then Gong's transcription ability to read what is being said, comment, jump to parts, at a very quick rendering speed where I'm not waiting around for something to load is incredible. What do you dislike about Gong? One of the things that I don't necessarily like is having Gong be an active participant (or what looks like) in our Zoom calls, ...

"The evolution of sales tools"

What do you like best about Gong? Gong is an essential tool for any sales professional who wants to win more deals and grow their revenue. I highly recommend it to anyone who is looking for a powerful and easy-to-use revenue intelligence platform. The embedded AI is a massive time saver. The sales support is fantastic. From the live sessions to the content library, it's easy to learn how to become more effective in the tool and daily sales efforts. What do you dislike about Gong? The ...

"Great Website for Self Analysis"

What do you like best about Gong? The marking and the suggested metrics off What do you dislike about Gong? It lags in between, In very rare cases, Which is quite annoying Recommendations to others considering Gong: Nothing as such What problems is Gong solving and how is that benefiting you? Self analysis Voice Modulation Pitch Control

"Amazing view into the customer and sales narrative"

What do you like best about Gong? As a marketer in the past I would have to arrange with the sales team for calls to better understand how they go to market as well as to learn directly from customers What do you dislike about Gong? I think that the filtering system is not as robust as it can be for identifying calls that have been recorded beyond from using a reps name What problems is Gong solving and how is that benefiting you? It acts as a listening device for understanding voice of ...

"Great salestool"

What do you like best about Gong? I love how I can have my peers calls on this one stop shop to get the information on the accounts that we share, give and receive feedback What do you dislike about Gong? Sometimes I take a while to find necessary calls What problems is Gong solving and how is that benefiting you? Historic of conversations with accounts, feedback

"I LOVE Gong. I couldn't do my job without it!"

What do you like best about Gong? I love being able to go back and listen to (or read the transcript) customer discovery calls. It allows me to focus on the conversation vs taking frantic notes. Its great how I can speed up the re-play to listen to the call very quickly - or jump ahead to listen to a specific person. Also, searching for specific words that were said is very handy. What do you dislike about Gong? I find the search is not the easiest to use. What problems is Gong solving and ...