Gong Reviews in August 2026: User Ratings, Pros & Cons

"Great program for training and understanding your Customers needs"

What do you like best about Gong? My favorite part of Gong is how searchable calls are. If I'm looking for a call with a certain company or on a certain topic it is super easy to find a call that includes and then jump to that section of the call. What do you dislike about Gong? I don't really have anything negative to say about the Gong. The only thing I can probably say is there are a lot of amazing features that I don't think a lot of their customers are taking advantage ...

"Best Way To Meet!"

What do you like best about Gong? I love the ability to easily search words and phrases when I review calls. Being able to tag colleagues in certain snippets of the videos is so helpful. It's also helpful for our clients to easily search keywords and review meetings. The call stats have been useful in teaching me to be more patient with my responses and to let the client talk more about their needs. What do you dislike about Gong? That the default day count for sharing videos with clients ...

"amazing"

What do you like best about Gong? As a new business development representative, I used Gong to learn and hone essential skills What do you dislike about Gong? i love gong nothing to dislike about it as long as it is used ethically What problems is Gong solving and how is that benefiting you? cold call skilla

"Gong: great asynchronous learning tool"

What do you like best about Gong? Gong is great for global teams who often want to be able to schedule meetings with one another or schedule times to brief one another on meetings with partners, but cannot easily schedule time in different time zones. What do you dislike about Gong? I like that Gong automatically records meetings with external partners, but maybe Gong can have an extension in google calendar that allows a user to toggle between having the recording feature on or not. What ...

"Great tool to capture notes & also provide quick, asynchronous training to new employees"

What do you like best about Gong? Gong has really helped me get a quick view into meetings, calls, etc of my team. I love how I can listen in, provide feedback, & then share my own recordings for training around best practices. What do you dislike about Gong? There's a lot within the Gong toolkit -- integrations with Salesforce included! I'd love to get more quick training resources pushed to me. What problems is Gong solving and how is that benefiting you? Capturing market trends ...

"Gong is awesome"

What do you like best about Gong? Made getting familiar with the product way easier. This was my first tech sales job, so being able to listen to a bunch of calls helped me sound confident with my first couple calls What do you dislike about Gong? Have had some issues with some reps calls not getting pulled into gong. Still working on getting this resolved, but have enough calls to train off of. Would be nice to be able to review my own calls though. What problems is Gong solving and how is ...

"Gong is a really handy tool for our cross functional team"

What do you like best about Gong? I really like the filtering capabilities (filter by who was on the call, searching for keywords, etc.), the ability to send edited/trimmed down links to my customers and team, being able to tag my team at key moments during a customer call. What do you dislike about Gong? I don't love it when the notetaker announces herself on my calls, but I suppose it is a necessary evil. Recommendations to others considering Gong: n/a What problems is Gong solving and ...

"Favorite Tool"

What do you like best about Gong? Such an intuitive UI. Everything works just as it should, and honestly I think that the speech capturing tech is a cut above other products that i've used. 10/10 recommend. What do you dislike about Gong? Can't think of anything :) They deserve the praise they earn from every corner. What problems is Gong solving and how is that benefiting you? Like I said, so much easier to train the sales team.

"Gong is my must have tool for my user interviews."

What do you like best about Gong? I like the transcription functionality a lot, and the alerts driven by keywords. What do you dislike about Gong? Don't know where to cancel alerts. Organizing calls in the Libary is still very manual Recommendations to others considering Gong: There is an opportunity to improve the accuracy of the transcription functionality What problems is Gong solving and how is that benefiting you? Record user interviews and notetaking.

"Gongtastic"

What do you like best about Gong? I love how easy it is to use gong. The transcript is incredibly helpful. Additionally, seeing when the speaker changes is very beneficial. The next speaker fast forward button is a nice addition as well What do you dislike about Gong? I really like using gong. I don't really have any problems with it except sometimes the sign-in is slow. Other than that, I really like using gong and would highly recomend it Recommendations to others considering Gong: Gong ...