Gong Reviews in August 2026: User Ratings, Pros & Cons

"Great learning tool!"

What do you like best about Gong? I like how you can edit and add comments whenever and wherever you may please. What do you dislike about Gong? I dislike how the navigation can be a bit more confusing. What problems is Gong solving and how is that benefiting you? Gong is allowing me to learn more about the breadth of our deals and get more up to speed about the terminology of the industry we are in

"Couldn't work without it!"

What do you like best about Gong? Easy to view and update your pipeline. Provides helpful nudges like 'you might want to check in with x person' or 'you haven't discussed pricing here in 2 weeks' so you don't miss anything. What do you dislike about Gong? I need to fill 40 characters here but there is honestly nothing not to like! Recommendations to others considering Gong: Spend the time to learn how to use Gong and what it can do - don't just use it to watch back calls as you'll miss most ...

"Great product"

What do you like best about Gong? Easily search and access for recordings of calls with clients. What do you dislike about Gong? Would love to have more insights into conversations done in other language than English (Hebrew for example). What problems is Gong solving and how is that benefiting you? One place to store call recorinds Easily share recordings with clients

"Great automated call recording"

What do you like best about Gong? Automatically records Zoom calls, do not need to switch it on at the beginning of the call. Easy to find recordings again in Gong. What do you dislike about Gong? When adding the Zoom invite just before the meeting starts, then the recording only starts a few minutes later, unfortunately. What problems is Gong solving and how is that benefiting you? Records client calls so I can go back and listen to the conversation again and also share it with the clients ...

"Great call recorder"

What do you like best about Gong? How easy it is to navigate throughout the site. What do you dislike about Gong? How sometime due to laws things in certain states cannot be recorded. Recommendations to others considering Gong: Yes What problems is Gong solving and how is that benefiting you? Gong helps me listen to myself to learn better strategies.

"Review for Gong"

What do you like best about Gong? The best thing I like about Gong is being able to hear the call firsthand. This helps with training and improving my customer service skills. I have actually never used another system so I have no comparison. What do you dislike about Gong? There isn't anything I dislike. It is very user-friendly. I wish I had something else to give but works well for me. No need to change anything. No improvements. Recommendations to others considering Gong: I recommend ...

"Amazing platform!"

What do you like best about Gong? I love how easy it Gong is to use, as well as the insights it provides. It has been so valuable to access both the recorded video as well as the transcript when creating enablement materials. What do you dislike about Gong? Nothing! It works so well and I honestly don't think there is anything missing. Recommendations to others considering Gong: Utilize all that it has to offer! What problems is Gong solving and how is that benefiting you? I have realized ...

"Easiest Call Tracking out there"

What do you like best about Gong? It is very easy for my self to swift through my calls and find the right one. I love how i can track how much my I speak so that I can work on splitting the talk to listen times. What do you dislike about Gong? Sometimes it can be hard to find a colleague's call or use key works to find the calls. Overall I don't have any issues with Gong and use it daily. I review my calls also weekly What problems is Gong solving and how is that benefiting you? Benefit by ...

"Gong: A Must Have"

What do you like best about Gong? What I like about Gong the best is the analytics behind each call as the insights are great from a self-improvement standpoint for self-coaching. The other aspect I love is the ability to share calls externally with customers as this can truly help progress along a deal cycle. What do you dislike about Gong? The inability to integrate with google hangout. Recommendations to others considering Gong: Make sure Zoom is your primary video conferencing ...

"Great way to learn from your peers"

What do you like best about Gong? I like that I have the opportunity to watch calls i would never get the chance to see and continuously learn from my peers What do you dislike about Gong? Sometimes i find it hard to find the content I want to see if its older. Recommendations to others considering Gong: Start using it now! Its a super great product to keep everyone aligned across teh org with the ability to have visibility into what is happening on calls. What problems is Gong solving and ...