Gong Reviews in August 2026: User Ratings, Pros & Cons

"Google & Gong"

What do you like best about Gong? excellent tool to have call control, both for the division of topics and reviewing points in the call. What do you dislike about Gong? I didn't detect anything that I consider negative Recommendations to others considering Gong: yes What problems is Gong solving and how is that benefiting you? I can review my appointments and see what to improve in them

"Has become an amazing source for my continuous training and learning"

What do you like best about Gong? It's not only going to allow me to listen back to myself and grow from there but is also allowing me to learn from others and my colleagues! By listening in to their calls and demos. What do you dislike about Gong? It does freeze sometimes! And I do wish there was also an option for a full-screen mode, at the moment the full screen is still limited around the edges and doesn't take the whole screen. Recommendations to others considering Gong: It is ...

"It bring value for money"

What do you like best about Gong? not having to write down all the meeting activity What do you dislike about Gong? it is less relevant for Hebrew speakers unfortunately Recommendations to others considering Gong: go for it What problems is Gong solving and how is that benefiting you? helping sales and customer organizations dept to move forward and me more productive with B2B deals, negotiations and meetings. You also got the value of automatic notes writing by the system besides having to ...

"A helpful tool for large companies and teams"

What do you like best about Gong? I like that when you watch recorded meetings there are transcripts and you can see where certain people start talking. It makes it easy to navigate an old meeting. What do you dislike about Gong? Getting set up was and still is difficult for me, but with the help of other teammates it is manageable. Recommendations to others considering Gong: It is very helpful if set up and organized well across the team/company. What problems is Gong solving and how is ...

"Big fan"

What do you like best about Gong? Quick reminder of key points on call not having to worry that I missed something important. Use it with my Google Calendar and Zoom. I don't know any other tool that does this. What do you dislike about Gong? At the moment I have an open ticket about a really important onsite that seemed to not have recorded anything. would be good to have ability during a recording to verify its being recorded. What problems is Gong solving and how is that benefiting ...

"Great software so far!"

What do you like best about Gong? Tracking action items is my favourite feature. This feature keeps conversations flowing smoothly and naturally. I also love the statistics feature which has alloed me to hone my conversation skills. What do you dislike about Gong? Speech to text is not perfect, but still a very useful product. I would also like to see a bit more integration with Salesforce granted I have not worked in depth on the analytics side of the platform yet. Recommendations to ...

"Working with Gong allows us to quickly and effectively learn from experiences with customers"

What do you like best about Gong? It is great to be able to watch recorded calls in high-speed It's useful to leave comments for better future search, and specifically the tagging capability is important It is very useful to be able to share recordings with clients Automatic recording of Zoom calls is really helpful What do you dislike about Gong? Using Gong is expensive, so we have to think before giving access to more team members Watching calls from the mobile phone is really hard, I ...

Gained valuable insights

Gained valuable insights - very happy with service.

"I would like more flexibility to organise my recordings"

What do you like best about Gong? Easy to record with integration with outlook calendar What do you dislike about Gong? - non flexibility to organise my recording (for example, I would like to group my recordings per client or per argument) - I would like to avoid that my clients hear that noisy voice warning at the beginning What problems is Gong solving and how is that benefiting you? - easy to register calls for mentoring, feedback, shadowing etc.

"Listen on how to be great"

What do you like best about Gong? I like the fact that I can hear how and I sound and what I need to do to achieve the flow of my conversations What do you dislike about Gong? I don't think so; I think this product give you the advice you need to hear about becoming a better BDR Recommendations to others considering Gong: Just take your voice of the equation, and you will get a lot of benefit from it What problems is Gong solving and how is that benefiting you? No problem, the benefits are ...