Gong Reviews in August 2026: User Ratings, Pros & Cons
Empowering remote sales teams to close more deals.
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Gong Reviews & Ratings
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Spotsaas Editor’s POV
Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more
Gong pros and cons
Gong's Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.
It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.
By identifying top-performing rep behaviors, Gong lets managers coach team members using proven strategies, promoting consistent growth.
The platform helps align product offerings with current market demands, giving businesses a competitive edge.
For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require considerable time and training.
Some users may find Gong's dashboards or reports less flexible for highly specific workflow needs.
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Showing 1201-1210 out of 2877
AU
Anonymous User
06/22/22
"0 to 100"
What do you like best about Gong? Being onboarded remotely is tough. Seeing colleague's sales calls & internal sessions via Gong has helped ramp me up in only a few weeks. What do you dislike about Gong? Only downside is sometimes customer are curious about the recording notetaker. What problems is Gong solving and how is that benefiting you? Ramp time. I've been able to ramp up much quicker by seeing colleague's sales calls & even reviewing my own pitches.
AU
Anonymous User
06/22/22
"Easy to Onboard!"
What do you like best about Gong? I recently started a new role, and simply having the ability to listen in on calls made onboarding a breeze! What do you dislike about Gong? The 'Notetaker' user in Zoom can be awkward at times. I wish we could eliminate it entirely. What problems is Gong solving and how is that benefiting you? Easily record and share Zoom recordings.
AU
Anonymous User
06/22/22
"One of the best tools for salespeople!"
What do you like best about Gong? I love how easy it is to understand how long the AE and the customer have been talking, and how all calls and video calls interactions are saved on the same channel. What do you dislike about Gong? Audio transcription almost never works correctly. What problems is Gong solving and how is that benefiting you? To improve my pitch as a sales development representative I need a tool like Gong to watch the meetings I've booked for my executives.
AU
Anonymous User
06/21/22
"Great tool for sellers"
What do you like best about Gong? I love the call transcripts & Assists in Gong. Overall it's a really useful tool for me to stay on top of my deals. Transcripts help me refer back to calls to make sure I'm not missing anything, and Assists help make sure I never miss important action items/next steps. It's obviously also great to have all the teams' calls in one place so I can continue to listen to other reps and tweak my pitches/demos etc. to be a better seller. What do you dislike about ...
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SB
Sunny B
06/21/22
"Amamzing insight about the Calls"
What do you like best about Gong? The transcription leads to meaningful insights. What do you dislike about Gong? The tool is little slow in response.When we open the tool it does not load properly sometimes, so we have to wait in order to get the call details and provide feedback to the optimizer. What problems is Gong solving and how is that benefiting you? We can directly deliver the feedback by looking at the transcripts.
AU
Anonymous User
06/21/22
"Best way to LEVEL UP"
What do you like best about Gong? Being able to review my own calls for one- but being able to watch AE demos to better my understanding of the product, personas and sales cycle What do you dislike about Gong? Nothing as of yet to be honest - its been great What problems is Gong solving and how is that benefiting you? A place to review my misakes in calls - have a 1 on 1 with my manager to see where i can improve
AU
Anonymous User
06/21/22
"Has become an amazing source for my continuous training and learning"
What do you like best about Gong? It's not only going to allow me to listen back to myself and grow from there but is also allowing me to learn from others and my colleagues! By listening in to their calls and demos. What do you dislike about Gong? It does freeze sometimes! And I do wish there was also an option for a full-screen mode, at the moment the full screen is still limited around the edges and doesn't take the whole screen. Recommendations to others considering Gong: It is ...
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SB
Sunny B
06/21/22
"Amamzing insight about the Calls"
What do you like best about Gong? The transcription leads to meaningful insights. What do you dislike about Gong? The tool is little slow in response.When we open the tool it does not load properly sometimes, so we have to wait in order to get the call details and provide feedback to the optimizer. What problems is Gong solving and how is that benefiting you? We can directly deliver the feedback by looking at the transcripts.
AU
Anonymous User
06/21/22
"Google & Gong"
What do you like best about Gong? excellent tool to have call control, both for the division of topics and reviewing points in the call. What do you dislike about Gong? I didn't detect anything that I consider negative Recommendations to others considering Gong: yes What problems is Gong solving and how is that benefiting you? I can review my appointments and see what to improve in them
AU
Anonymous User
06/21/22
"Best way to LEVEL UP"
What do you like best about Gong? Being able to review my own calls for one- but being able to watch AE demos to better my understanding of the product, personas and sales cycle What do you dislike about Gong? Nothing as of yet to be honest - its been great What problems is Gong solving and how is that benefiting you? A place to review my misakes in calls - have a 1 on 1 with my manager to see where i can improve
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].