Gong Reviews in August 2026: User Ratings, Pros & Cons

"A very insightful, efficient, and powerful tool"

What do you like best about Gong? The best part of the GONG tool is the topic search and annotations feature, one can look for a certain topic or word that was exchanged on the call. What do you dislike about Gong? Nothing in particular but one thing i would suggest is the option of specific date range instead of a timeline. Recommendations to others considering Gong: If you want to optimize your process of work and make it more efficient then i recommend Gong. What problems is Gong solving ...

"Awesome for QA and also to just see what happened on a call quickly"

What do you like best about Gong? I love both the timeline and the transcript. What do you dislike about Gong? I'd like to see it integrate with our SalesForce and Gainsight platforms. What problems is Gong solving and how is that benefiting you? Seeing what really happened on calls before mine with partners.

"I use Gong for training"

What do you like best about Gong? I use gong to watch colleagues demos, i can fast track the recording and skip to my colleagues talking What do you dislike about Gong? I'd like to see the transcript and screenshare at the same time What problems is Gong solving and how is that benefiting you? It helps me get up to date demo examples so i can learn

"Gong Makes it Easy"

What do you like best about Gong? Being able to see deals that are at risk, being able to collaborate with my manager on calls effectively -- I am new at Miro and this is a critical part of how our team continues to grow our skills. What do you dislike about Gong? It takes a while for Gong to load... I'm not sure why. This is honestly a super small inconveniece, but whenever you navigate pages in Gong, it takes a while for the page to respond and allow you to type into search bars or ...

"Great for listening to recorded calls!"

What do you like best about Gong? I like how it automatically transcribes speech, and I can easily find key points in conversations it records What do you dislike about Gong? I dislike actually using it in a meeting, it tends ot have issues and crash meetings. What problems is Gong solving and how is that benefiting you? Allowing me to listen to recorded calls.

"Better than I remember!"

What do you like best about Gong? Love the stats and the ability to "listen later" on my mobile device. Speeds up onboarding by having access to so many calls, allowing me to hear real-world conversations. Way better than role-playing calls with colleagues. What do you dislike about Gong? I'm really impressed overall. My biggest complaints are actually pretty small. 1) I wish the iPad app would show in landscape mode. 2) I wish there were more sorting options for "Listen Later" calls (like ...

"Best platform to "sharpen your saw" and improve your sales skills."

What do you like best about Gong? You can easily review your calls and demos and see analytics of how much you are talking compared to your competitors. It's also nice they give you follow-up tasks. What do you dislike about Gong? Filter service can be easier. It took me a second to find where I could search through all my calls. I tried the library at first. Overall though I though it's still good. Recommendations to others considering Gong: Take time to get become familiar with the ...

"Gong review"

What do you like best about Gong? shows the ratio of prospects/ sdr/ae talking, ability to speed up or slow down What do you dislike about Gong? sometimes poor transcripts from call, but not a deal-breaker What problems is Gong solving and how is that benefiting you? being able to revisit a call and making sure its a qualified lead based off conversation

"Great efficiency platform for onboarding and coaching effectiveness"

What do you like best about Gong? Gong is a great onboarding and coaching tool... I can't make it to every one of my reps' calls, so I love the ability to go back and listen to calls after the fact. The verbatim transcripts are also very useful. I like that I can call out certain parts of the call to let reps know when they do an excellent job or where this is room for improvement. It's also a great efficiency tool for the reps because everything is tightly integrated w/Saleforce, so reps ...

"Best Call Review Insights"

What do you like best about Gong? Speaking time insights, topic breakdowns, being able to add comments to calls for coaching. What do you dislike about Gong? Being a relatively new Gong user, I've haven't encountered anything I dislike so far. Recommendations to others considering Gong: It's a no brainer tool for your sales org. What problems is Gong solving and how is that benefiting you? Gong makes it a lot easier for my sales team to review calls and provide feedback to each other.