Gong Reviews in August 2026: User Ratings, Pros & Cons

"Gong has helped me better myself as a salesperson"

What do you like best about Gong? I love the technology, being able to go back and review both myself and my teammates has helped us become a unit. The transcripts are also very helpful, usually use them when I'm unable to listen. What do you dislike about Gong? ALthough I do like the transcript feature I feel as if there are some bugs that could be corrected to make it a bit better. Recommendations to others considering Gong: It's a great tool for any team What problems is Gong solving and ...

"So helpful for anyone in or adjacent to sales."

What do you like best about Gong? Recordings are automatically uploaded and stored for external calls throughout the org. Having that repo is so helpful when I need to review any calls, either mine or my peers. What do you dislike about Gong? I wish that external emails weren't sent without my knowledge because I don't appreciate sending clients with auto-reminders. What problems is Gong solving and how is that benefiting you? I need more context when I speak with a new prospect, and that ...

"Never knew I needed this until I had it"

What do you like best about Gong? The ability to search transcripts of my calls, What do you dislike about Gong? Not easy to add Gong after the fact. Takes a little time. What problems is Gong solving and how is that benefiting you? Tracking of calls, to aid with training, etc.

"Data Driven Sales Technology"

What do you like best about Gong? Gong gives me the ability to validate that the entire sales organization is aligned around our new sales methodology that we recently introduced, MEDDICC. What do you dislike about Gong? In order to get the full value out of Gong there is another portal to log into and look at, but they mitigate this with Slack and email notifications, etc. Recommendations to others considering Gong: Gong is a powerful part of a growing sales organization's technology ...

"Very Insightful"

What do you like best about Gong? I like that you can be able to go back and listen to calls. This is helpful because it allows room for coaching and improvement. Also, the tool allows the calls to be automatically recorded so that's convenient What do you dislike about Gong? I have yet to use gong for a long time, but it would be great if the calls could be sorted by team, and also individually so that if you want to listen to calls by specific team members you can easily go back and ...

"Data Driven Sales Technology"

What do you like best about Gong? Gong gives me the ability to validate that the entire sales organization is aligned around our new sales methodology that we recently introduced, MEDDICC. What do you dislike about Gong? In order to get the full value out of Gong there is another portal to log into and look at, but they mitigate this with Slack and email notifications, etc. Recommendations to others considering Gong: Gong is a powerful part of a growing sales organization's technology ...

"Gong has helped me better myself as a salesperson"

What do you like best about Gong? I love the technology, being able to go back and review both myself and my teammates has helped us become a unit. The transcripts are also very helpful, usually use them when I'm unable to listen. What do you dislike about Gong? ALthough I do like the transcript feature I feel as if there are some bugs that could be corrected to make it a bit better. Recommendations to others considering Gong: It's a great tool for any team What problems is Gong solving and ...

"Very Insightful"

What do you like best about Gong? I like that you can be able to go back and listen to calls. This is helpful because it allows room for coaching and improvement. Also, the tool allows the calls to be automatically recorded so that's convenient What do you dislike about Gong? I have yet to use gong for a long time, but it would be great if the calls could be sorted by team, and also individually so that if you want to listen to calls by specific team members you can easily go back and ...

"Very useful app!!"

What do you like best about Gong? I'm new in my role and Gong allows me to speed up my training by hearing previous calls that cover similar topics. What do you dislike about Gong? Honestly, there isn't anything I dislike. What problems is Gong solving and how is that benefiting you? Improved training effectiveness, maintaining a library of topics.

"So helpful for anyone in or adjacent to sales."

What do you like best about Gong? Recordings are automatically uploaded and stored for external calls throughout the org. Having that repo is so helpful when I need to review any calls, either mine or my peers. What do you dislike about Gong? I wish that external emails weren't sent without my knowledge because I don't appreciate sending clients with auto-reminders. What problems is Gong solving and how is that benefiting you? I need more context when I speak with a new prospect, and that ...