Gong Reviews in August 2026: User Ratings, Pros & Cons

"Short cut to be data driven"

What do you like best about Gong? I love the content of the Point of Interest menu. This helps me make sure that I am on top of my to-do for every op. Also the fact that you can see all communication in one place as well as see the talk times This product has gone from being a call recorder to being a central tool in my daily workflow What do you dislike about Gong? Call searching can be difficult. Added filter capabilities would be a plus Sometimes the tips are spot on - sometimes ...

"Great way to constantly be improving your skills and processes!"

What do you like best about Gong? I love the request feedback toggle. Every week I pick two or three demos to have my sales leaders review and provide feedback. What do you dislike about Gong? The "Deals" dashboard is a bit clunky and hard to understand. What problems is Gong solving and how is that benefiting you? Gong is helping me maximize every opportunity by providing stats, and feedback to help me improve my demonstrations. Particularly in discovery.

"User friendly, and accessibility!"

What do you like best about Gong? The main quality of gong I like as an associate is an accessibility and user-friendliness. In other roles, we did not have access to our calls and our teammates calls. This has been huge for going into a new role so I can review my calls regularly and compare them to similar colleagues. It is a great way to get trained and continue to grow your knowledge base. What do you dislike about Gong? I do wish that there were more categories and key words that can ...

"Great for pinning meeting outcomes."

What do you like best about Gong? As a BDR what I like best about demos done with Gong is that you can almost instantly get the info you need in just a few short minutes of opening the call. What do you dislike about Gong? What I like least about gong is that you cant listen in through your home screen. What problems is Gong solving and how is that benefiting you? What it's solving for me is, being mindful of my time, especially in a quota-based job.

"Very efficient"

What do you like best about Gong? Very easy to use, looks very user-friend What do you dislike about Gong? I don't think theres anything I dislike. What problems is Gong solving and how is that benefiting you? Its making catching up on team meetings so much easier, which is great for me as the company I work for is Australia based, so the meetings are so late I need to catch up on them the next day as opposed to live-watching

"Jocelyn Review"

What do you like best about Gong? I like that I can listen to other colleagues ' calls What do you dislike about Gong? I do not like that sometimes if a call is not long enough it isn't recorded. What problems is Gong solving and how is that benefiting you? Gong is allowing me to listen to other colleagues calls, I love this, especially in a remote setting, this allows me to listen to calls without being in an office setting.

"Invaluable tool as a seller!"

What do you like best about Gong? Easy to find exactly what I need in my calls. It is also great at reminding about followups and keep an eye on the activity within my pipeline. Helps me improve based on the analytics. What do you dislike about Gong? Takes quite a while to upload and analyze What problems is Gong solving and how is that benefiting you? Pipeline management as well as a great way to pull data from calls if my note taking is subpar.

"Account Manager"

What do you like best about Gong? I get to see the best sellers in my organization perform. What do you dislike about Gong? The annoncement "This call may be recorded for training and coaching purposes" really throws off the conversation, it interrupts the client and make the intro of meetings clunky What problems is Gong solving and how is that benefiting you? I helps me to know what other customers in my industry are facing, it allows me to listen in to pain points that similar customers ...

"So far so good"

What do you like best about Gong? I Like that we can recieve the calls right after the live calls from Salesloft. The fact that we can check out other people from our team and the organization and they can leave reviews. What do you dislike about Gong? I don't like that we can't hear the otherside of the conversation but I understand why we cant. The transcripts can use some work too they are not the most accurate. What problems is Gong solving and how is that benefiting you? Problem they ...

"Great Tool for Team Meetings"

What do you like best about Gong? I like being able to bookmark specific pieces of the conversation and send it to a coworker to review the section. I like that you can search company calls and create folders to bookmark best practices. What do you dislike about Gong? I'm a fan of the platform. At first, I had a few hiccups getting logged and and ensure all of my calls were being recorded, but we found out it was a permissions issues. What problems is Gong solving and how is that benefiting ...