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Gong - Conversation Intelligence Software

Gong Reviews in June 2026: User Ratings, Pros & Cons

Empowering remote sales teams to close more deals.

4.6

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Gong offers custom pricing plan

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Gong Reviews & Ratings

4.6

Excellent

Based on 9516 ratings & 2877 reviews

Rating Distribution

Excellent

(2554)

Very Good

(294)

Good

(23)

Poor

(1)

Terible

(5)

Spotsaas Editor’s POV

Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more

Gong pros and cons

  • Gong’s cutting-edge Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.

  • It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.

  • By identifying top-performing rep behaviors, Gong enables managers to coach team members using proven strategies, promoting consistent growth.

  • The platform helps align product offerings with current market demands, giving businesses a competitive edge.

  • For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require significant time and training.

  • Some users may find Gong’s dashboards or reports less flexible for highly specific workflow needs.

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Showing 101-110 out of 2877

AU

Anonymous User

12/04/23

5 out of 5

"Gong always gives me constant feedback"

What do you like best about Gong? I love that i can always go back to my calls and review the feedback to improve my further calls. What do you dislike about Gong? Nothing so far, sometimes the site loads calls slow but not necessarily the apps fault. What problems is Gong solving and how is that benefiting you? Gong is helping me improve my customer calls.

DC

Don C

12/03/23

5 out of 5

"AI Time"

What do you like best about Gong? I like the fact that I am able to access my call recording anytime. What do you dislike about Gong? Nothing. So far so good as long as it is easy to use. What problems is Gong solving and how is that benefiting you? It allows me to review my call. What mistakes and what misses I had.

PQ

Pao Q

12/02/23

4.5 out of 5

"User friendly interface."

What do you like best about Gong? Navigation from one subject to another, using color as indicators. What do you dislike about Gong? Way call are being transcribed................... What problems is Gong solving and how is that benefiting you? Way how it navigate from one topic to another on an easy way.

AU

Anonymous User

12/01/23

5 out of 5

"Amazing for revisiting calls!"

What do you like best about Gong? Easy to use for revisting old calls. I like that the automated transcript allows for me to quickly skim through the call. The new AI smart analysis is great for asking questions to pinpoint specific points of a call. What do you dislike about Gong? I haven't taken advantage of the other parts of Gong such as coaching and insights. So far I don't have any dislikes of the platform. What problems is Gong solving and how is that benefiting you? Tracking calls ...

Read more

JA

Jonatas A

12/01/23

5 out of 5

"Gong is the one app that you can't aford to miss !"

What do you like best about Gong? It not only resumes all the calls you had but gives unbelievable data to work with. It is amazing how smart this application is compared to others in the market. What do you dislike about Gong? I have absolutely no words against it, the menu is very easy to use, and you can navigate through it very easily Recommendations to others considering Gong: You just can't go wrong, this system is awesome! What problems is Gong solving and how is that benefiting ...

Read more

AU

Anonymous User

11/30/23

3.5 out of 5

"An easy and structured way to share information."

What do you like best about Gong? I really like the voice transcription and the way you can search for a specific information What do you dislike about Gong? Having to log in every time I receive a gong link What problems is Gong solving and how is that benefiting you? Mapping client meeting and extracting important information

BC

Bjorn C

11/30/23

5 out of 5

"Wonderful experience"

What do you like best about Gong? Giving me the best experience in getting my scores about QA What do you dislike about Gong? None so far because I like using the application What problems is Gong solving and how is that benefiting you? It gives me a real time score about my QA

CA

Candice A

11/30/23

5 out of 5

"Helps improve work performance"

What do you like best about Gong? Gong is comprehensive and truly easy to use What do you dislike about Gong? No observable dificulties as of right now. What problems is Gong solving and how is that benefiting you? Real time feedback, effetive customer handling and improved future interactions

AD

Andrew Dedrich R

11/30/23

5 out of 5

"Easy to use"

What do you like best about Gong? I like using Gong because on top of hearing the actual conversation you can search the actual word that you are looking for. What do you dislike about Gong? Words are sometime transcribed incorrectly What problems is Gong solving and how is that benefiting you? I like using Gong because on top of hearing the actual conversation you can search the actual word that you are looking for.

IS

Ivan S

11/30/23

5 out of 5

"I simply love Gong"

What do you like best about Gong? It helps me be more organized, the way it displays all my calls helps me to do a better follow up and keep in touch with my leads and clients What do you dislike about Gong? The app is where I expect to have bigger improvements, it is not easy to use and you cant do many things you can do on the webpage. What problems is Gong solving and how is that benefiting you? When listening to my conversatiosn and giving me some AI feedback it helps me identify some ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].