Gong Reviews in June 2026: User Ratings, Pros & Cons

"Better Transcript"

What do you like best about Gong? i like the fast avaialbility of the recordings What do you dislike about Gong? The transcript could be better. the spelling and accuracy of the words. What problems is Gong solving and how is that benefiting you? it solves the availability of recording that can be used for auditing.

"Gong saves me time and energy!"

What do you like best about Gong? The amount of tracking with emails, call spotlights, and the ability to create a first draft of a call follow up with the click of a button. Their support team is top tier and offers timely fixes to any problems that appear. What do you dislike about Gong? It has a few bugs that I've had to work through with support but which software doesn't. What problems is Gong solving and how is that benefiting you? It saves me time on manual sending and tracking ...

"I use it to review all calls and demos"

What do you like best about Gong? I enjoy the AI feature, transcript and the break down of nexts steps What do you dislike about Gong? looks kinda bland and I think it should be a little simpler to send recordings to prospects What problems is Gong solving and how is that benefiting you? note taking

"Time Saver"

What do you like best about Gong? I do not have to take notes on calls with my prospects. Gong records and listens and allows me to go back on all the parts of the call that need attention and require action. What do you dislike about Gong? Still learning how to use it. Seens slightly technical. What problems is Gong solving and how is that benefiting you? Not having to take notes or worry about what was said on a call. Allows me to focus on the needs of the prospect.

"Streamlining Meeting Registration and Collaboration with Gong"

What do you like best about Gong? In our company, meeting registration is a critical aspect of our workflow, serving both external client engagements and internal collaboration. Gong has become an integral tool for us in this regard, providing a versatile platform for recording, sharing, and summarizing our meetings. Gong impresses with a set of features tailored to our needs: 1. Automatic Recording: Gong's automatic recording ensures that every detail of our client meetings and internal ...

"Great tool to use for work!"

What do you like best about Gong? Gong has been a game changer for my daily work responsibilities! It is user friendly and the support team is always helpful. What do you dislike about Gong? There aren't many downsides at all. I think it is a big asset so far for my work specifically. What problems is Gong solving and how is that benefiting you? It helps me do call reviews a lot faster for my coaches. I love how it can create follow up emails/texts for clients too.

"Gong Makes life easier"

What do you like best about Gong? its ability to provide deep insights into sales conversations. It uses AI to analyze calls, identify key topics, customer sentiments, and effective sales strategies. What do you dislike about Gong? Better voice recognition. Too many times the STT function doesn't properly recognize words. What problems is Gong solving and how is that benefiting you? Gong analyzes sales calls to identify what strategies and approaches are most effective. This leads to more ...

"I use gong.io all the time!"

What do you like best about Gong? That you can share snippets of a call externally What do you dislike about Gong? That when you share a call with a client, transcript is not available What problems is Gong solving and how is that benefiting you? We can make valuable conversations during my meetings with clients, paying attention to what they say and not having to be taking notes in a rush and therefore loosing the 50% of what they say

"A great way to stay involved and save time"

What do you like best about Gong? Gong allows me to stay engaged in the conversation without having to worry about missing a part to take notes. Being able to quickly review a call to help with notes and recap emails allows me to give my full attention to a conversation and saves time when I'm sending follow ups as well. I also love being able to share snippets with other team members for feedback or to ensure they up to date on the most recent conversations. What do you dislike about ...

"Very intelligent and has very useful insights"

What do you like best about Gong? My favourite part of the app is that I can search for key words and it will bring up all calls that contain that word. This is really useful for objection handling training for our team as I can search for our competitors' names and it will yield a list of all calls that discuss our competitor and its advantages/disadvantages. What do you dislike about Gong? The only drawback is that sometimes the integration will disconnect from Zoom and it won't upload my ...