GoCardless Reviews in May 2025: User Ratings, Pros & Cons

"If you want a company to hold your money for days on end, pick GoCardless"

What do you like best about GoCardless? Nothing. The entire point of a money transfer company is to transfer money. So far, they haven't lived up to their side of the transaction. What do you dislike about GoCardless? So far, its been over 9 days and the company still has my money. My account was approved in a flurry of emails with their verification dept. The next day, I received an email which i missed that said, 'we need additional information before we can approve your account.' This ...

"If you want a company to hold your money for days on end, pick GoCardless"

What do you like best about GoCardless? Nothing. The entire point of a money transfer company is to transfer money. So far, they haven't lived up to their side of the transaction. What do you dislike about GoCardless? So far, its been over 9 days and the company still has my money. My account was approved in a flurry of emails with their verification dept. The next day, I received an email which i missed that said, 'we need additional information before we can approve your account.' This ...

"Highly recommend GoCardless to automate your business"

What do you like best about GoCardless? Subscription Payments and integration with our Backend system to take client payments via Dorect Debit What do you dislike about GoCardless? When a payment fails, I don’t this it automatically retrys. Would be good if GoCardless could also take card payments like stripe but maybe fundamentally moving away from their business model. Recommendations to others considering GoCardless: Get signed up! Transaction fees are capped at £2 so it’s the cheapest ...

"Stop using PayPal for invoicing. Use GoCardless."

What do you like best about GoCardless? Low fees (much lower than PayPal). Easy to automate. What do you dislike about GoCardless? For some clients, setting up the 1st time can be confusing. What problems is GoCardless solving and how is that benefiting you? I can invoice correctly using Xero and GoCardless with fewer fees and without having my money held for no reason (PayPal).

"fee collection"

What do you like best about GoCardless? the ease of use for setting up direct debits What do you dislike about GoCardless? the client side when finding customer if a customer does not set up fully it can be hard to locate them What problems is GoCardless solving and how is that benefiting you? collecting mothly student fees

"If direct debits suit your customer base, this is a great tool"

What do you like best about GoCardless? Simple way to keep track of customer payments from their bank accounts. Fees are much better than CC fees What do you dislike about GoCardless? Nothing really, it works out of the box and the company is helpful and efficient What problems is GoCardless solving and how is that benefiting you? Proactively setting up bank account debits rather than worrying about the customer doing it

"Integrates well with other platforms"

What do you like best about GoCardless? Easy to use. Good customer service. Integrates well with other platforms. Good reporting. Used it for years never had any problems. Cheaper than other products. What do you dislike about GoCardless? Being DD it takes longer than other platforms to receive money. What problems is GoCardless solving and how is that benefiting you? Recurring payments no longer have to do manual payments. Can see who has paid and who has not. Time to sort out other things ...

"GoCardless and Sage"

What do you like best about GoCardless? GoCardless offers a simple and straightforward process for ensuring payments from customers are on time. What do you dislike about GoCardless? Having used GoCardless for over 12 months I have not encountered any negative issues so far. What problems is GoCardless solving and how is that benefiting you? Cash flow, credit control and management of daily accounts.

"Over 3k charged to customers that will not transfer to my bank. - 0 support"

What do you like best about GoCardless? Seems user friendly if they actually paid you or had any support services ---------------------------------------------------------------------------------------------------- What do you dislike about GoCardless? If you want to take the chance of having your money going through a system that has O support go for it. They took our first ACH out of a client's bank account, and it will not deposit in our account. Just get fail every time. We have changed ...

"Over 3k charged to customers that will not transfer to my bank. - 0 support"

What do you like best about GoCardless? Seems user friendly if they actually paid you or had any support services ---------------------------------------------------------------------------------------------------- What do you dislike about GoCardless? If you want to take the chance of having your money going through a system that has O support go for it. They took our first ACH out of a client's bank account, and it will not deposit in our account. Just get fail every time. We have changed ...