GoCardless Reviews in May 2025: User Ratings, Pros & Cons

"Closed account for no reason"

What do you like best about GoCardless? The software appeared to be really great and had many of the features I was looking for, but I never really got to use them. My account was approved and verified and then 12 hours later closed for no reason What do you dislike about GoCardless? Have a better approval and verification process. I completely onboarded and talked with multiple people only to get an email saying my account was closed and you couldn't tell me the reason why. What problems ...

"Closed account for no reason"

What do you like best about GoCardless? The software appeared to be really great and had many of the features I was looking for, but I never really got to use them. My account was approved and verified and then 12 hours later closed for no reason What do you dislike about GoCardless? Have a better approval and verification process. I completely onboarded and talked with multiple people only to get an email saying my account was closed and you couldn't tell me the reason why. What problems ...

"Simple, easy to use and powerful"

What do you like best about GoCardless? It was simple to setup and best price from my comparison of the market. The features it provided such as a fixed schedule of payments or one off payments suited us perfectly. What do you dislike about GoCardless? I can't really think of anything. I guess it's always nice to have lower fees but I think at the current price point it's very competitive. We use it to back bill clients against their use on our AWS account if there was someway to automate ...

"I can't begin to tell you how much time Go Cardless has saved me"

What do you like best about GoCardless? Before GC I would send all my therapists at our clinic an invoice and they would pay by bank transfer. Some would forget and I would have to remind them, this soured relationships. With 12 people all paying by bank transfer that's 12 bank charges to pay. Now with GC I send them an invoice and 10 days later I take payment by direct debit. All payments merged into one saving 12 bank charges and an end to late payments. This improves cash flow. It also ...

"Use it for two of my businesses"

What do you like best about GoCardless? I use gocardless for two of my businesses seamlessly and always recommend it to friends who need a low cost yet effective solution for monthly recurring charges or to bill their clients using ach. What do you dislike about GoCardless? Not much to dislike but I would love a way to have the invoices I make automatically be created on gocardless. There's probably a solution for this that I'm not aware of. What problems is GoCardless solving and how is ...

"Great service"

What do you like best about GoCardless? GoCardless has helped me manage my accounts better and keep me on track with customers payments. The set up was really easy and the service was excellent What do you dislike about GoCardless? There isn't really any dislikes from the app as it has helped me with my business What problems is GoCardless solving and how is that benefiting you? Tracking customers payments, sending invoices and giving updates if I receive a new customer or a customer leaves

"Ideal integrated payment solution"

What do you like best about GoCardless? Integrates seamlessly with my accounts software What do you dislike about GoCardless? Payments can take a week or even more to arrive in my account What problems is GoCardless solving and how is that benefiting you? Rapid, trusted Direct Debit Solution that saves on time and errors in processing customer payments.

"Working with GoCardless - a breath of fresh air"

What do you like best about GoCardless? Working on behalf of a small not-for-profit with limited expertise in website API integration, we really appreciated the extensive online documentation with lots of examples. When we did need to approach the support desk, the response was rapid and relevant. What do you dislike about GoCardless? About half of our user base is in the UK, with the rest spread mostly between Europe, North America and Australia. The ability to handle transactions in their ...

"An easy payment solution for a business"

What do you like best about GoCardless? I run the subscription for a football club and GoCardless allows us to automatically set the subs as individual payments or part of a subscription. We know instantly if a parent cancels their payment and we can act accordingly. What do you dislike about GoCardless? Like most payment solutions there is a cost involved... getting parents to pay via Bank Transfer incurs no processing cost, however the charges are reasonable. What problems is GoCardless ...

"Very happy with GoCardless"

What do you like best about GoCardless? Easy to use and works really well alongside other software, charges are low, payments are quick and seemless What do you dislike about GoCardless? I had a slight issue when changing bank accounts but was quickly fixed What problems is GoCardless solving and how is that benefiting you? I don't have to worry about chasing payments or handling cash, it makes the admin process so much easier.