GoCardless Reviews in June 2026: User Ratings, Pros & Cons

"Really pleased with this lo cost solution to get paid"

What do you like best about GoCardless? Easy to setup if using standalone and pleased to find it supports my accounts package (quickbooks) and is no effort to set customers up via this now too What do you dislike about GoCardless? The free version doesn't give my customers my id, when we get big enough to pay for the upgrade then we will, which allows us to be visible to our customers on statements What problems is GoCardless solving and how is that benefiting you? Set up and forget. No ...

"It Just Works!"

What do you like best about GoCardless? Payments are always on time and my clients prefer payments to be made from their bank account on a regular basis. They also integrate nicely into other services such as Zoho for automated payment notifications. What do you dislike about GoCardless? Absolutely nothing. There is nothing I don't like about GoCardless :) What problems is GoCardless solving and how is that benefiting you? As a start-up I didn't have any issues to solve, but with the ...

"GoCardless - better than sliced bread"

What do you like best about GoCardless? The integration with Xero. The flexabiity and speed of operation. The ease of use and the friendly support and advice. What do you dislike about GoCardless? Everytime I need to raise a ticket, I have to hunt to find out how to do it. What problems is GoCardless solving and how is that benefiting you? We have a lot of customers - sending out probably 400+ invoices per month which can range from £3.00 to £1500. With GoCardless we know we are, in the ...

"Automating your business for real"

What do you like best about GoCardless? One of the challenges of business is making things scalable. If taking twice as many customers takes twice as much work then there is an upper bound on your profit. If you can automate processes, e.g. through the use of direct debiting, you can take on extra customers with minimal extra work. By adopting GoCardless I have been able to significantly increase my customer base without a significant increase in work and without those awkward credit ...

"Easy life"

What do you like best about GoCardless? Makes collecting money so much simpler for us. You get customer to sign up and if it links with an app like ours all you have to do is press one button and your monies on its way and the accounts are automatically updated. What do you dislike about GoCardless? only minor negative is we dont receive VAT invoice for charges from GoCardless Recommendations to others considering GoCardless: If you need to collect money from customers on a regular or even ...

"A great seamless option for recurring payments"

What do you like best about GoCardless? It has a simple interface with all what one needs to get the job done, very happy with what we have with gocardless What do you dislike about GoCardless? nothing to be honest, so far its going great What problems is GoCardless solving and how is that benefiting you? Automating the billing side of things

"Great Business Financial Tool for Small Business"

What do you like best about GoCardless? Gocardless collects recurring payments from customers with minimal effort on my part. What do you dislike about GoCardless? There is nothing to dislike about this service. Its low cost and a fair price. Recommendations to others considering GoCardless: Its a great service at a very fair price. It significantly improves cashflow. I wish it had been available 10 years before. What problems is GoCardless solving and how is that benefiting you? Being able ...

"Indispensable"

What do you like best about GoCardless? The ability to give supporters complete online control of their direct debits to us What do you dislike about GoCardless? Nothing to dislike. The system works seamlessly Recommendations to others considering GoCardless: We haven't found any reason not to utilise GoCardless and as we develop our site it will become more prominent in our fundraising activities. What problems is GoCardless solving and how is that benefiting you? Having to send DD forms ...

"Cashflow Solution"

What do you like best about GoCardless? Easy to use and it works resulting in getting paid easier What do you dislike about GoCardless? Takes a bit long to get funds and not all clients want to be on it. Recommendations to others considering GoCardless: Definitely worth trialing it to see if it suits your business. What problems is GoCardless solving and how is that benefiting you? Cashflow is better with the clients that use it.

"Very easy product to use"

What do you like best about GoCardless? Simplicity of setting up a DD for a customer to pay a regular or one off invoice. The process is very easy and in less than a minute you can have sent the request for your customer to set up the DD. All they need to enter is their name, company name and bank details and that is it. Once the DD is set up you get an email confirming this and you can then request the payment. Once payment is made you receive a summary of who has paid you in an email. The ...