GoCardless Reviews in June 2025: User Ratings, Pros & Cons

"Seamless Fee collection"

What do you like best about GoCardless? It integrates totally with my accounting software (Kashflow) What do you dislike about GoCardless? It doesn't integrate with other accounting software eg Sage What problems is GoCardless solving and how is that benefiting you? Quick effortless collection of monthly fees, means i do not have to check the bank each month to make sure all my clients have paid. GoCardless emails me to say who has paid and also who has not paid - probably more important!

"GoCardless + Xero integration = Blissful billing & Bookkeeping"

What do you like best about GoCardless? The best thing about GoCardless is that the fees are so much lower than my other merchant accounts. If you use Xero, the integration with GoCardless saves so much time and is highly recommended if you do recurring billing. When we get a new retainer client, I create a recurring invoice in Xero. I then email my client with a secure link so they can give me ACH authorization. After that, every time I create an invoice for the client in Xero, GoCardless ...

"Excellent Way To Collect Payments"

What do you like best about GoCardless? GoCardless is very simple to use for a business and for a consumer and there are multiple ways to get a client set up. I also like that you can set up a schedule for the client to fit in when they get paid. What do you dislike about GoCardless? The only thing that could be improved is the download of payment transactions. When I have to do my accounts it would be better if it was simply date, transaction amount, fees and a reference. Recommendations ...

"Indispensable"

What do you like best about GoCardless? The ability to give supporters complete online control of their direct debits to us What do you dislike about GoCardless? Nothing to dislike. The system works seamlessly Recommendations to others considering GoCardless: We haven't found any reason not to utilise GoCardless and as we develop our site it will become more prominent in our fundraising activities. What problems is GoCardless solving and how is that benefiting you? Having to send DD forms ...

"Really easy to setup and use, works well with WaveApps"

What do you like best about GoCardless? The best thing about the GoCardless platform is that all the hard work is done for you.All the links after setting up the payment plans are handled by them with the customer banks. Makes setting up Direct Debits so much easier. Plus the menu system is really easy to understand and its really quick to set up monthly payment plans. What do you dislike about GoCardless? Nothing. I can't find any fault at all in it. It's perfect for my ...

"Smooth and clear"

What do you like best about GoCardless? Ease of use, less admin, less hassle. Integrates with Xero What do you dislike about GoCardless? 5 day waiting for payments. Or the ability to see exact date of payment arrival What problems is GoCardless solving and how is that benefiting you? Reduced admin and getting payments quicker by not having to chase them

"A perfect way to improve your cashflow"

What do you like best about GoCardless? The simple signup. We just have a link we send to a customer and GoCardless does the rest. We don't even need to know the banking details of our customer, and they don't need ours. What do you dislike about GoCardless? There is nothing to dislike as it works. Recommendations to others considering GoCardless: Just do it What problems is GoCardless solving and how is that benefiting you? We used to use HSBC direct debits and the administrative overhead ...

"Don't know how we managed before."

What do you like best about GoCardless? Ease of setting up, reduces admin time.. What do you dislike about GoCardless? Nothing. Great service, easy to set up.. Recommendations to others considering GoCardless: Excellent service, easy to use, aids cash flow and reduces admin time significantly. What problems is GoCardless solving and how is that benefiting you? Improves cash flow and reduces admin time chasing payment.

"Cashflow Solution"

What do you like best about GoCardless? Easy to use and it works resulting in getting paid easier What do you dislike about GoCardless? Takes a bit long to get funds and not all clients want to be on it. Recommendations to others considering GoCardless: Definitely worth trialing it to see if it suits your business. What problems is GoCardless solving and how is that benefiting you? Cashflow is better with the clients that use it.

"Very easy product to use"

What do you like best about GoCardless? Simplicity of setting up a DD for a customer to pay a regular or one off invoice. The process is very easy and in less than a minute you can have sent the request for your customer to set up the DD. All they need to enter is their name, company name and bank details and that is it. Once the DD is set up you get an email confirming this and you can then request the payment. Once payment is made you receive a summary of who has paid you in an email. The ...