GoCardless Reviews in June 2025: User Ratings, Pros & Cons

"GC has been great for business"

What do you like best about GoCardless? What I have found is that it has helped manage payments for pay monthly clients. We have cut down the time of chasing payments and love that it notifies us when someone has cancelled their direct debit. It has created a more seamless process which has cut admin time down. What do you dislike about GoCardless? There is not much we dislike as a business. When we first started using it, we didn't like the fee part but built that into our monthly retainer ...

"GoCardless was easy to set up and helped put my business into motion in no time!"

What do you like best about GoCardless? I like the ability of having multiple subscriptions for different online services I sell, and being able to customise the recurrence settings as well as the payment dates. Another cool feature I really like is being able to monitor pending transactions, my current list of costumers, as well as a history of payouts and refunds. Also, a useful feature I like is that the payouts can go directly into my bank account instead of staying in GoCardless and ...

"GC has been great for business"

What do you like best about GoCardless? What I have found is that it has helped manage payments for pay monthly clients. We have cut down the time of chasing payments and love that it notifies us when someone has cancelled their direct debit. It has created a more seamless process which has cut admin time down. What do you dislike about GoCardless? There is not much we dislike as a business. When we first started using it, we didn't like the fee part but built that into our monthly retainer ...

"Great service but pricier options might not be worth the money"

What do you like best about GoCardless? Simple to use. Integrates quite well with Xero. Help desk is really helpful and responds proactively. What do you dislike about GoCardless? The cost of the better products are quite a leap up in price from the basic product. It is sometimes unclear which interface to use to solve problems. What problems is GoCardless solving and how is that benefiting you? Quicker payment processing. Improved cashflow. Reduced payment admin. Reduced bookkeeping.

"Great service from Gocardless"

What do you like best about GoCardless? Responses times to queries and ease of sign up and communication What do you dislike about GoCardless? Payment plans feature needs to be tweaked to allow for editing Recommendations to others considering GoCardless: Excellent service What problems is GoCardless solving and how is that benefiting you? Payment collections . Ease of collections on initially failed payments

"Best way to get paid for recurring payments"

What do you like best about GoCardless? Ease of use and integration with our online accounts system (FreeAgent) What do you dislike about GoCardless? Recent price increase makes direct debit similar cost as credit card payment. Previously direct debit was a cheaper option. Recommendations to others considering GoCardless: Definitely a good product and would consider them a leader in the direct debit field for programmability and API access What problems is GoCardless solving and how is that ...

"GoCardless. Simple, cost effective billing."

What do you like best about GoCardless? Perfect for low volume direct debit collections. What do you dislike about GoCardless? Minimum transaction pricing just increased What problems is GoCardless solving and how is that benefiting you? Quick and simple to add new customers. Avoids the maximum payment limit of some other providers.

"Good service, easy to use interface"

What do you like best about GoCardless? The interface and payment summaries and the new direct debit feature to retry failed DDs What do you dislike about GoCardless? A good interface - customer service also good Recommendations to others considering GoCardless: Integrations to Typeform, contract management for leases etc What problems is GoCardless solving and how is that benefiting you? no further comments regarding improvements that spring to mind

"Good service, easy to use interface"

What do you like best about GoCardless? The interface and payment summaries and the new direct debit feature to retry failed DDs What do you dislike about GoCardless? A good interface - customer service also good Recommendations to others considering GoCardless: Integrations to Typeform, contract management for leases etc What problems is GoCardless solving and how is that benefiting you? no further comments regarding improvements that spring to mind

"Recommending GoCardless for Xero customers"

What do you like best about GoCardless? I choose GoCardless for payments because of its integration with the Xero accounting software. Switching payment providers was painless. Adding online payments to new and existing customer entries in Xero is simple. If you are an existing Xero customer, you should definitely try GoCardless. What do you dislike about GoCardless? GoCardless meets my needs in a payment provider. In using for the last four months, I haven't noticed anything that I ...