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GoCardless - Payment Processing Software

GoCardless Reviews in June 2026: User Ratings, Pros & Cons

Streamline your payments with ease.

3.8

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GoCardless offers custom pricing plan

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GoCardless Reviews & Ratings

3.8

Very Good

Based on 1655 ratings & 580 reviews

Rating Distribution

Excellent

(420)

Very Good

(32)

Good

(7)

Poor

(9)

Terible

(112)

Spotsaas Editor’s POV

GoCardless simplifies online payment processing with its user-friendly interface and direct payment links. While it offers essential features for small to medium businesses, its limitations in international support may hinder some users.Read more

GoCardless pros and cons

  • Simple payment link generation

  • Modern user interface

  • Supports credit and debit cards

  • Streamlined customer service tools

  • Limited international support

  • Fees can be unclear

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Showing 451-460 out of 580

JW

Jon Waite

01/28/21

5 out of 5

A great service which I love using.

A great service which I love using.

MM

Michelle Mawby

01/27/21

4 out of 5

A very easy to use system for my…

A very easy to use system for my fitness clients to pay me and means I don’t need to chase them each month as the money just comes out. I also had a couple of questions one day so sent a message to customer services and they were very helpful. Answered my original question and then any questions I had after that.

H

hello

01/27/21

5 out of 5

prompt replys

prompt replys

TO

Tony Overland

01/25/21

5 out of 5

Kew Guild experience

The GoCardless experience has provided for our charity exactly what we wanted. As an 80 year old, not so computer literate I did require help in some areas which was very well provided by the GC help team

Y

Yasin

01/20/21

3 out of 5

I'm still in the integration process

I'm still in the integration process. I completed part 1 in no time at all, very good documentation and library. 5* for that.However, the sandbox works in real time, maybe slower. I initiated a (test) direct debit 8 days ago. Had to wait 8 days for this fake test sandbox payment to go through. There's no way to manually trigger this in the sandbox. This makes no sense. Every day I'm checking if the test sandbox payment has gone through so I can see if the webhook worked as expected.This is ...

Read more

MP

Max Pownall

01/20/21

5 out of 5

Great service.

Great service.

IM

Ian Morton

01/16/21

1 out of 5

Fraudulent direct debit

I have LPA for my vulnerable 88 year old mother. I have found that she has unknowingly had £199.95 withdrawn from her bank account by Direct Debit. According to the bank this was by Go Cardless. This transaction is a scam and a fraudulent activity. Go Cardless should be ashamed of themselves for taking unauthorised money from an elderly vulnerable person. I don't know how they scraped / obtained the sort code / account number but I am reporting this to Action Fraud / Which? / and whoever ...

Read more

IM

Ian Morton

01/16/21

1 out of 5

Fraudulent direct debit

I have LPA for my vulnerable 88 year old mother. I have found that she has unknowingly had £199.95 withdrawn from her bank account by Direct Debit. According to the bank this was by Go Cardless. This transaction is a scam and a fraudulent activity. Go Cardless should be ashamed of themselves for taking unauthorised money from an elderly vulnerable person. I don't know how they scraped / obtained the sort code / account number but I am reporting this to Action Fraud / Which? / and whoever ...

Read more

BS

Bubblegum Search

01/13/21

1 out of 5

Awful customer support

Awful customer support 2-3 days on average between every email sent and reply received. No live chat either.

BS

Bubblegum Search

01/13/21

1 out of 5

Awful customer support

Awful customer support 2-3 days on average between every email sent and reply received. No live chat either.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].