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GoCardless - Payment Processing Software

GoCardless Reviews in July 2025: User Ratings, Pros & Cons

Streamline your payments with ease.

3.8

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GoCardless offers custom pricing plan

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GoCardless Reviews & Ratings

3.8

Very Good

Based on 1655 ratings & 580 reviews

Rating Distribution

Excellent

(420)

Very Good

(32)

Good

(7)

Poor

(9)

Terible

(112)

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Showing 331-340 out of 580

M

members

04/29/21

4 out of 5

direct debits for a memberships scheme

clear interface, helpful support staff, and reasonable fees.- would be good if we could initiate our own refunds instead of having to create a support ticket every time. - would be good if the processing time for confirming mandates was quicker like with cards.

M

Marit

04/28/21

5 out of 5

Super tolle Plattform

Super tolle Plattform. Macht alles sooo viel leichter. Funktioniert verlässlich, schnell, logisch und ganz einfach. Und Kundenservice gibt's sogar auch noch.

AI

Atom IP

04/28/21

5 out of 5

simple way to collect payments

Go Cardless has made collecting our payments much easier. We now have over 90% of customers signed up which means that we don't have to worry about getting paid as we know it will arrive on team monthly.

I

IDS

04/28/21

5 out of 5

A very useful option to the payment…

A very useful option to the payment choices offered to members. Their help desks have been quick and responsive.

E

emma.stephenson

04/28/21

5 out of 5

Great platform

Great platform for collecting DDs. The data entry forms are excellent and really user friendly, the service is reliable and the customer service team are friendly and helpful.

PC

Phil Cockayne

04/28/21

2 out of 5

Poor support

Support has declined rapidly over the last few years. I called support earlier this week over an issue - they were unable to resolve it - putting me on hold twice, the second time for 15 minutes, until the line went quiet, so I hung up.

PC

Phil Cockayne

04/28/21

2 out of 5

Poor support

Support has declined rapidly over the last few years. I called support earlier this week over an issue - they were unable to resolve it - putting me on hold twice, the second time for 15 minutes, until the line went quiet, so I hung up.

E

Ed

04/27/21

5 out of 5

Excellent platform for collecting subs…

Excellent platform for collecting subs and event payments for local scout group. Parents love it and so do leaders as it links seamlessly with OSM.

K

kellie

04/27/21

4 out of 5

GoCardless has allowed me to…

GoCardless has allowed me to consolidate my payment systems and for a better price than having multiple merchants. Reconciliation is easy too as it links in with Xero, I don't need to do anything!! So time saver too.

ST

Simon Teichgräber

04/12/21

4 out of 5

Hält das was es verspricht

Hält das was es verspricht. Leider ist der Support nur verdammt langsam. Und ich würde mir noch ein preiswerteres Abonnement wünschen.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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